GQ Australia User Reviews

Top reviews

Subscription lost

I have had a subscription for a number of years and have been trying to download the latest issue (Jan/Feb 21).

It seems that GQ Australia is now no longer available through the app. This is really disappointing as I have paid for a year subscription and have only received one issue.

I am more disappointed that there has been no communication as to what is happening with the subscription.
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Beware: Do not purchase

GQ Australia is no longer being published. They stopped publishing half way through my annual subscription and Apple won’t provide a refund as it is outside 90 days since purchase.

Appalled!

I have been a subscriber of GQ Australia for a number of years only now to discover they are changing their platform to focus on media in the Socials. My subscription was paid until Jun 21 and there is no indication that a refund will be paid for the outstanding issues that we are no longer going to receive. As well I cannot download the remaining issue for Nov/Dec because the app is faulty, let alone recover all of the issues I previously purchased! I am disgusted.
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APP is broken

APP no longer opens...It is stuck on the screen “Optimising Content” and will not open. I have paid for so many magazines and I can no longer access them. I want a refund for all my paid issues.

wasn't broken, why fix it?

It's bewildering to me that this app has been changed from a fluid and attractive app that was one of the best reading experiences on the iPad to one that is clunky, slow and ugly. The magazine is hard to read at this point. Disappointed for the change but I'm glad it happened before my subscription renewed.
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Subscription lost

Can't restore active subscription. Renders the app useless...

OK, thanks, I can now download issues again (added another star to my review) but very disappointing typography, styling and layout in the new version. Seems to have gone from a stylish magazine to a 1990's web layout. Not at all reflective of the previous high quality production standard and values. It basically looks like a bare bones browser 'Reader View' from Safari – and even that has better typography and styling. If its to facilitate the new phone version, maybe consider two versions rather than a dumbed down phone version on the iPad?
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Response from developer

Hi ck, We apologise for the inconvenience caused but we have now fixed the issue in regards to Restoring Purchases. You should now be able to restore your previous purchases and download issues. Thank you for your patience.

Ok, it now works

I've received an email that the app update has now been fixed. I've checked it and....bingo!

Good job. It's now fixed. Works properly and quickly.

Thank you.

Response from developer

Hi Chieftit, We apologise for the inconvenience caused but we have now fixed the issue in regards to Restoring Purchases. You should now be able to restore your previous purchases and download issues. Thank you for your patience.

Money back please!!!!

Change your app and now nothing works. Your customer service is shameful. Fix it or give me my money back with interest!

Edit: Thanks for the response and fix.

Response from developer

Hi Freddie, We apologise for the inconvenience caused but we have now fixed the issue in regards to Restoring Purchases. You should now be able to restore your previous purchases and download issues. Thank you for your patience.

Hurry and fix it

Same as others below new app and restore goes in circles does not work , paid and no service hurry and fix it please!

Response from developer

Hi Photographer travels, We apologise for the inconvenience caused but we have now fixed the issue in regards to Restoring Purchases. You should now be able to restore your previous purchases and download issues. Thank you for your patience.

App not working

Upgrading the app has caused all downloaded mags to be deleted, which would be fine if I could download them again. Unfortunately the restore isn't working and now I have a subscription that I've paid for, can't cancel to get my money back and can't restore my purchases. Mags online...if you are going to release new apps make sure they work, considering you've taken people's money. Useless!
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Response from developer

Hi Camby999, We apologise for the inconvenience caused but we have now fixed the issue in regards to Restoring Purchases. You should now be able to restore your previous purchases and download issues. Thank you for your patience.

Lost all issues and my subscription

This update has caused me to lose all my downloaded issues and my subscription won't restore! I am now paying for something I can not use and I'm not happy about it!

Response from developer

Hi Byron585, We apologise for the inconvenience caused but we have now fixed the issue in regards to Restoring Purchases. You should now be able to restore your previous purchases and download issues. Thank you for your patience.

Help ....turn off sound / effects please help ....

Hi .... You have a great mag but you need an option to turn off sound effect when viewing .... I can't use it because I like to listen to Apple Music when flicking and reading your mag .... Music playback is continuously stopped by your sound effects ... Make them optional and you will get more subscribers ... I know I would .... Once fixed !!!
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A reasonable lifestyle guide

Now working on the iPad pro. Would like to see landscape and appropriately mapped to to the resolution of the device before this a more enjoyable experience.

Otherwise this is everything you would expect from a GQ magazine.

Does not work with iPad Pro

Does not work with iPad Pro, expect more from a subscription based app..

Bug need to be fixed

Doesn't work with the new iPad Pro, try to contact apple support and GQ support, no one actually care to fix the bug!!!!

An amped revamp

I've been waiting a while for this app to be redesigned. It's now finally here. This app has a great design, is thoughtfully laid out and looks fantastic.

It interactivity and interface bring the pages and content to life. Even better than reading the hard copy!

Heaps of thing need improvement!!

It's great to see Aussie GQ available on the app store but there's quite bit of work need to be done to make it more attractive. Here's some points
- No interactive content, the digital version is just like a scanned magazine available on the iPad.
- Hard to navigate between articles and within an article
- No landscape mode
I'm looking forward to the new updates!!
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