GrabrFi User Reviews

Customer Experience

Positive experience54.5% of reviews
Neutral4.1% of reviews
Negative experience41.5% of reviews

~ Based on 123 written reviews from the US App Store.

What users say

Is GrabrFi Safe?

GrabrFi: US Account appears safe based on user ratings. AppsHunter Safety Score for GrabrFi is 93/100.

This assessment is based on 319 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
2.8% of ratings suggest some concerns
5.3% of ratings point to a risky experience

~ Based on 319 App Store ratings for GrabrFi.

Is GrabrFi Legit?

GrabrFi: US Account appears to be a legitimate app. AppsHunter Legitimacy Score for GrabrFi is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Really good!!

GrabrFi has been very useful for receiving and withdrawing my payments. The process is simple, reliable, and convenient. Highly recommended!

Response from developer

Thank you so much for the 5 stars! Your support means the world to us — welcome to the GrabrFi community 💙

Scam

My money has been held for about 3yrs now during the bank last transition.

Response from developer

Hello, Thank you for reaching out, we understand how this has affected you. We have been pushing the banks to release the money since the beginning and have some recent, important developments to share. Can you email us at support@grabrfi.com so we can review your specific case and address everything in more detail?

Scammers

They’re scammers they’ll take your money and restrict your account and their costumer service won’t respond to your messages, scammers scammers scammers scammers

I got 4800$ stock there and they restricted my account and logged me off no response

Response from developer

Hello! We're sorry to hear this. For regulatory compliance and security reasons, we occasionally have to close accounts that don't comply with our policies or current regulations, but we guarantee that funds can be withdrawn safely and transparently before any closure. You can contact us at support@grabrfi.com

New in GrabrFi

I make my account, works great, I use my debit card with all my subscriptions. For new features they have to integrate Zelle transfers. I can’t add this account to Zelle.

Excellent

I used it here in Brazil without any problems, I left other platforms and now I only use this one.

Muito bom, usei aqui no Brasil.

Response from developer

Muito obrigado pelas 5 estrelas Copacabanense! Seu apoio é muito importante pra gente. Bem-vindo à comunidade GrabrFi 💙

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They charge 0,3% on ach transactions

Response from developer

Hello Felipe! ACH incoming transfers are free, while outgoing ACH transfers have a 0.3% fee of the amount sent (min $1, max $5 USD) as part of our pricing structure. You can find the full schedule of fees here: https://help.grabrfi.com/en/content/full-schedule-of-fees We appreciate you sharing your experience with us.

Scam

Withdrawal to local bank keeps reversing back to GrabrFi . Customer care is unresponsive, I think they have trapped my money I their app

Response from developer

We’re sorry to hear about your experience Roger. Our team is here to help — could you please reach out via support@grabrfi.com? We want to make things right and ensure you enjoy the full GrabrFi experience.

Por ahora mal

No hay soporte en vivo, mi transacción falló y no puedo tener una idea de porque. No lo recomiendo.

Excelente app

Me permite pagar gastos en dólares sin complicarme de más.

Excelente App

Buena app para poder tener movimientos en efectivo en usa y hacer transferencias a otros países y lo mejor súper económicas las transacciones súper recomendado .

Excelente

Excelente app para recibir pagos en USA. Simple y transparente en los costos de las transacciones.

Decepcionante

Pésima experiencia con GrabrFi. El tipo de cambio que usan para fondear desde Argentina esta muy por encima del mercado. Para empeorar todo, te pueden cerrar la cuenta sin explicaciones y prácticamente sin aviso, dejando al usuario en una situación de total incertidumbre.

No la recomiendo en absoluto. Hay fintech mucho más serias y transparentes — mejor buscar otra opción.
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Painfully slow customer support

Their customer support is super slow, responds once a day maybe, or will just leave you hanging for days. I do not recommend this bank if you are going to to serious business

Response from developer

Thank you for your feedback Elias, and we sincerely apologize for the delays you’ve experienced. We understand how frustrating it can be, especially when you're waiting for timely responses. Due to a higher-than-usual volume of inquiries, our response times have been slower than usual. Please know that we are committed to resolving every issue, and we always aim to provide clear, helpful responses to all inquiries. No case is ever left unresolved. We appreciate your patience during this time and assure you that we are working hard to improve our support. If you have any open issues or need further assistance, please feel free to reach out again, and we’ll prioritize your case.

Low caps on daily transfers

The daily cap on transfers is too low. Had to take my paycheck to a different app and that transfer is still being processed after five hours.

Transferencias

Enviar y recibir dinero a USA Facilísimo desde México

Gran App

Trabajo para afuera y he utilizado la app para recibir pagos desde hace +2 año. Ningún problema, incluso durante la transición de su bank partner. La recomiendo!

Excelente

Hace más de tres años que comencé con esta empresa, siempre claros y eficientes, usó su tarjeta virtual en todos los países visitados, en los europeos en los de América del Norte caribe y sobretodo en Brasil. Nunca nada raro todo bueno bonito y eficiente.

La mejor nexo banca

Amigable, fácil de usar

Excelente

Gran App, pocas comisiones, funciona siempre. Aun sigo esperando la tarjeta de Débito física después de 2 meses pero la virtual funciona perfecto

Es muy alto el % de cobro

El costo de spread es muy alto, me cobraron un 9% aprox por transacción, creo que hay costos más competitivos y app más sencillas que hacen lo mismo !!!