Gramophone is Great, and this app makes it more accessible
Worse than a PDF
Very disappointing
Excellent App
Contact support is very thorough
I suddenly couldn't read the magazine I subscribed to monthly online.
At first I thought it was the server. Even after changing my password three days later, I still can't log in.
Resolved by contact. ``Succeed'' by exchanging information three times, including screenshots.
The response to problem solving is quick and the advice is of good quality. If there was no Japan-UK time difference, the problem would have been resolved in a shorter time. I am very happy.
Advantages of subscription magazines
Contact support is very thorough
There is text data
Ability to read back issues
Convenient search function
Beautiful
Impossible to start sub on App
Dreadful Search Engine
December 1940
Perfect companion
Appreciated
The leading magazine for classical music
If you don't know Gramophone and are looking for a magazine about classical music - voilà, this is one of the leading publications in this genre, if not the best you can get. The scope is global, and they are serious about every recording, good or bad. The support is fast, polite and, most importantly, really helpful. This is a strong recommendation for Gramophone from Germany.
Subscription
Zero stars - Terrible
Firstly you can ONLY renew by post or telephone - yes really.
Secondly you cannot regain access to your content without ringing them up another time, second call to get access to review database.
Now, I can’t get access to the magazine, email and password not recognised even though they are saved in Safari, and I’ve checked they are correct.
No way to contact the them via the app not even a reset password link.
Shoddy. 1990s programming and it’s not cheap. Utter rubbish
Good alternative to printed edition
Annoying sound
Missing critical search features
1. There is no function associated with easily accessing their review archive. Shouldn’t this be provided with a subscription?
2. The search function provided is so limited in functionality that it can’t possibly be used to effectively search for anything.
Fix these two issues and it’s five star app for me.
