Actual person replied and fixed my problem
I have had a subscription for a little over 6 months and recently couldn’t see anything beyond headline and photo. I wrote to the main email address and had a personal reply explaining the source of recent problem (app update mistake, now fixed) with instructions to solve.
I’ll renew just for this. And I love your art coverage!
I’ll renew just for this. And I love your art coverage!
Show more
Functional But...
This mobile app works very well but some improvements could be made.
It would help the user to see the art images if they could click on them and zoom in using two fingers, like many other apps use for image content.
One thing I noticed that does not work well is, if a user clicks on a category of article headlines to scroll through e.g. "Art Market," then goes back to the main page and tries selecting another category e.g. "Museums and Exhibitions," the app will redirect the user to the first category that they perused, and then not redirect the user to any category on the second attempt to access the new category. The issue is only solvable on user end by force closing the app.
One other suggestion - for the digital newspaper section, I'm hesitant to tap the "get" button as I don't know what this entails, even though I would like to access additional content. Plainly, I'm concerned the app will do something funky. A little description at the top of that page as to what happens when you hit the "get" button would be appreciated.
Comment functionality from other users would be cool, but I understand this isn't exactly the purpose of a magazine app. Given the state of the Internet, perhaps it's best not to employ this.
Good work other than that - thank you and cheers!
It would help the user to see the art images if they could click on them and zoom in using two fingers, like many other apps use for image content.
One thing I noticed that does not work well is, if a user clicks on a category of article headlines to scroll through e.g. "Art Market," then goes back to the main page and tries selecting another category e.g. "Museums and Exhibitions," the app will redirect the user to the first category that they perused, and then not redirect the user to any category on the second attempt to access the new category. The issue is only solvable on user end by force closing the app.
One other suggestion - for the digital newspaper section, I'm hesitant to tap the "get" button as I don't know what this entails, even though I would like to access additional content. Plainly, I'm concerned the app will do something funky. A little description at the top of that page as to what happens when you hit the "get" button would be appreciated.
Comment functionality from other users would be cool, but I understand this isn't exactly the purpose of a magazine app. Given the state of the Internet, perhaps it's best not to employ this.
Good work other than that - thank you and cheers!
Show more
On iPad whole paragraphs of text are missing
Works well but if you try and read articles you’ll notice sentences that run to the edge of the app and apparently off screen - the rest of the paragraph is missing, presumably an issue with the app displaying article text at the correct page width. Very annoying - two thirds of the articles I read this morning had this problem, with much of the articles missing as a result.
Show more
App ok
Of course the application is not native and it is felt ! But the content is very good this is the most needed. Please add a dark theme!!! then I will give 5 stars!
App not showing text
The app worked great until about a week ago and now the story text does not appear. All that comes up is an outline for where text should be.
Happening on both my fully updated iPhone 13 and my iPad. Reinstalling didn’t help.
Happening on both my fully updated iPhone 13 and my iPad. Reinstalling didn’t help.
