Grass Identifier Reviews: Is It Legit?

Name: Grass Identifier: AI Scan
Rating: 4.4 (221 reviews)

Grass Identifier: AI Scan

Manuel Worlitzer

🔍 Reference

Customer Experience

Positive experience26.7% of reviews

Neutral3.3% of reviews

Negative experience70.0% of reviews

~ Based on 30 written reviews from the US App Store.

Is Grass Identifier Safe?

Grass Identifier: AI Scan appears safe based on user ratings. AppsHunter Safety Score for Grass Identifier is 87/100.

This assessment is based on 221 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.3% of ratings point to a safe experience

5.0% of ratings suggest some concerns

11.8% of ratings point to a risky experience

~ Based on 221 App Store ratings for Grass Identifier.

Is Grass Identifier Legit?

Grass Identifier: AI Scan appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Grass Identifier is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Grass app

honestly expected another gimmick app but the genus level results when the photo is unclear actually impressed me. still testing it before I trust it fully

Haasy77

19 days ago

A complete Waste!

It is an awful program an awful business model, and the “customer service” is as poor as it comes.

81Crunch

a month ago

Response from developer

Hi, sorry we've let you down. Across your updates we've heard three things: wrong IDs on weedy grasses, the subscription, and support. On the IDs, we're retraining the model on exactly those cases. On the subscription, Apple handles billing and refunds at reportaproblem.apple.com, and we'll back any refund request you make there. On support, we haven't received a message from you yet. Write us at https://apps.wizarddynamics.com/contact and a founder will reply personally.

Super helpful

For someone who didn’t have much of a knowledge on grass, this app helps a lot!

goooood137

a month ago

Very helpful App

very helpful app with a good care guide. helped a lot… thank you!

laurenf231

a month ago

Response from developer

Thank you, laurenf231! Really glad the care guide is pulling its weight, we put as much work into that part as into the identification itself. If there's anything you'd like it to cover in more depth, tell us at https://apps.wizarddynamics.com/contact and we'll look at building it in. Happy growing!

Inaccurate results

The AI consistently misidentified grasses weeds as lawn grasses- especially crabgrass and Bermuda grass. If I didn’t already know the difference I would have invested a lot of time and money feeding weeds instead of eliminating them from my northern lawn grasses.

81Crunch

a month ago

Response from developer

Thanks for coming back with the detail. this is the miss that matters most. Reading crabgrass or Bermuda as desirable turf on a northern lawn doesn't just get the name wrong, it flips the advice from "remove it" to "feed it," which is exactly the outcome you describe. Weedy grasses in cool-season lawns are a known weak spot of the model and we're retraining on more of those samples. If you're willing to send the scans that got it wrong to https://apps.wizarddynamics.com/contact, they'd feed directly into that work.

Scam be careful

They charge you after 7 days but make it impossible to find a way to cancel before you are charged. Be careful!!!

To3906

a month ago

Response from developer

Hello To3906 and sorry for your troubles. Cancelling has to go through your APPLE ID ACCOUNT: iPhone Settings › tap your name › Subscriptions › Grass Identifier › Cancel Subscription. You're right that cancelling is harder to find than it should be, and we're moving a description into the app itself so it'll be easier for the rest, so thanks again for your valuable feedback. Cancel at least 24 hours before day 7 and NOTHING gets charged. If you were already billed, reporting to Apple gets you a refund and we can make sure this'll be approved. and if you hit any further trouble, https://apps.wizarddynamics.com/contact and we'll help you through it.

Scam

I canceled the subscription directly through the app last month, and the app acknowledged that my subscription was canceled. Based on that confirmation, I believed there would be no further renewal. However, I was still charged $39.99 and the subscription renewed anyway. I did not authorize or intend for this renewal to occur.

ReallyPist

a month ago

Response from developer

Thanks for the detail, that's a serious report and we're looking into it. To be clear on how it works: subscriptions live in your Apple ID, so cancelling has to go through APPLE: Settings › [your name] › Subscriptions. For the $39.99, Apple handles all refunds, so you should contact them. they're generally accommodating in exactly this situation. Please also write us at https://apps.wizarddynamics.com/contact with the date you cancelled — we'll dig through it and follow up with Apple if needed.

Highly recommended!

I didn’t know what else to do with my lawn. Nothing I tried worked, but thanks to this app, it’s finally green again. Highly recommended!

Carl B 🛠️

3 months ago

Response from developer

Hi Carl, this made our day, thank you! Getting a lawn green again is exactly why we built this.

Not very good

I have regretted subscribing to this app. It constantly gets grass identification wrong and every problem with my lawn exactly the same response that I knew already.
The adverts are very misleading

Shooter nick 9

3 months ago

Response from developer

Thanks for the honest feedback, and sorry the app hasn't lived up to what you expected. Wrong identifications and care advice that's too generic are definitely bad; we're retraining the model on more diverse grass samples and working on recommendations that react to your specific lawn instead of repeating the obvious. Thank your for this feedback for this helps us to improve. If you're willing to provide details, please contact us at https://apps.wizarddynamics.com/contact, we'll take a hard look at it.

No use

This does not work as advertised don’t even bother with the free trial. I took five pictures of my lawn and the weeds on my lawn and all it did is continue to tell me Bluegrass… It was completely not helpful. Don’t waste your time!

Patricia J. Hill

3 months ago

Response from developer

Hi Patricia, we're sorry the scans weren't helpful. Getting the same "Bluegrass" result for five different photos, especially ones showing weeds, isn't how it should work. Weed identification also works differently from grass ID in the app, which may explain part of what you saw. If you're open to it, please send your photos to https://apps.wizarddynamics.com/contact so we can investigate what went wrong.

Not helpful

I paid $1.99 for a month but used it less than 5 minutes. My grass is obviously sick with brown patches everywhere. This app gave me no new information and did not indicate the grass was needed help. What a waste. Wish I could get my trial money back.

JPUtah801

3 months ago

Response from developer

Hi, sorry for the disappointment. With obvious brown patches, the app should have flagged a problem and given you concrete next steps, so that's a real miss, and improving the diagnosis part is exactly what we're working on. If you send a photo of the brown patches to https://apps.wizarddynamics.com/contact, we'll happily take a look and give you a proper assessment.

Poorly Designed

There are no controls in the app to manage subscription. It automatically charged me $39.99 after the free trial without a warning. Acknowledged my cancellation but charged me anyway.

takefive31

4 months ago

Response from developer

Thanks for taking the time to leave a message. App Store charges are handled by Apple, so the subscription is also managed via your Apple account. The Terms of use of Apples subscriptions states that if you don't want to be charged cancel 24 hours before the renewal. If you have other questions, please reach us at https://apps.wizarddynamics.com/contact. We read every message and we'll do what we can.

Scam

Do not buy or download

PE ed

4 months ago

Response from developer

Hi PE ed, thanks for taking the time to leave a message. We get that something let you down here, and we're not a scam. App Store charges are handled by Apple, so a refund can be requested at reportaproblem.apple.com. If something in the app broke for you, reach us at https://apps.wizarddynamics.com/contact and tell us what happened. We read every message and we'll do what we can.

Canceled the free trial and still get charged for a whole year .Beware

Cancelled days before it ends the trial still get charged

Unfortunately 9645

4 months ago

Response from developer

Hi, thanks for reaching out and sorry for the frustration. Apple requires a trial to be cancelled at least 24 hours before it ends, otherwise their system still bills the first period, even if you cancelled days earlier. Refunds for that charge are handled by Apple at reportaproblem.apple.com. If you hit any trouble, reach us at https://apps.wizarddynamics.com/contact and we'll guide you through it.

Rubbish app

Took scan of the grass which then takes you to a warning page about how they use AI. From there nothing, it freezes. Just trying to work out how to delete the 7 day free trial so I don’t get charged at the end of it.

Terry442

4 months ago

Response from developer

Hi Terry, thanks for letting us know, and sorry the scan froze on you. That's a bug, not how it should work, and we're on it. To stop the trial: open iPhone Settings, tap your name, go to Subscriptions, select Grass Identifier, then Cancel. You won't be charged if you cancel before day 7. If you'd like to give it another go after the fix, reach us at https://apps.wizarddynamics.com/contact. Thanks again for flagging the freeze.

Fraud

Fraud !!! This app doesn’t work and when you cancel before the 7 days you will still be charged. It gives incorrect information. Do not purchase this item !!!

Shereedada

5 months ago

Response from developer

Thanks for your review, and we're sorry for the frustration. Subscriptions and trials are handled through your Apple ID and must be cancelled at least 24 hours before the trial ends in your iPhone's Subscription settings. If you believe you were charged in error, please email us, we're happy to help and look into any refund. We'd also love to hear what information seemed incorrect so we can improve. Thank you for giving us the chance to make it right.

Did not do what it said it would hand I already paid for it. VERY DISAPPOINTED.!

Did not do what it said it would do and have already paid for it.

Potterhurst

6 months ago

Response from developer

Hi, thank you for your feedback, and we're sorry for the inconvenience. To help us resolve this, could you tell us a bit more about what didn't work as expected? Please reach out to us at https://apps.wizarddynamics.com/contact so we can look into it right away and find a solution or arrange a refund if needed.

Very Nice

As someone who puts alot of effort into my garden and lawn this was a very helpful companion

AdamC1965

6 months ago

Response from developer

Hi AdamC1965, thank you, this made our day. Love that it's helping with the garden and lawn. If there's ever a feature that would make it even more useful out there, tell us at https://apps.wizarddynamics.com/contact. Happy growing.

ROBBERY

As a lawn fertilizer technician I have customers that have mentioned this app. So I thought I would give it a try! But first I needed to pay the $12.99 a month subscription. Okay so I take a picture of my perfect lawn AND the app INCORRECTLY ID my grass… it said I have perennial rye grass. It’s fescue and some Kentucky blue. Then it tells me to fertilize it? It was treated like 2 weeks ago it can’t get anymore N for a few weeks. Save your $13 hire a technician if you want a nice lawn. This app is totally worthless

Jti3200

6 months ago

Response from developer

Thank you for the honest feedback, this is exactly the kind of input that helps us improve. Lawn care is nuanced, and a generic recommendation engine can't replace the judgment of an experienced technician like yourself. That's actually why we'd love to hear more from you. We're working hard to make the app a useful tool for pros and homeowners alike. If you'd be open to a short conversation, we'd like to learn more on how this app could become more useful, refine our fertilization logic around recent treatments, and explore whether there's a way the app could genuinely support technicians in the field. If you are open to it, please reach out to us at manuel@worlitzer.de - your expertise could elevate the quality of the app and together we could provide something really valuable for casual lawn enthusiasts and maybe even experts like yourself.

Grass

Zero help! For what i scan the grass and for what it gives me suggestions are totally wrong!
Useless!
Time waste!

Honestyyyyi

6 months ago

Response from developer

We hear you and we're sorry the scan results missed the mark. Misidentifications and off-base care suggestions are exactly the kind of failures we're working to fix. If you're open to it, please send the photo and your location to manuel@worlitzer.de; we'd like to investigate what went wrong. Your feedback genuinely helps us improve the model.