Scam app… stay away!
Response from developer
We understand your frustration regarding your experience with our app. It's important to clarify that the app is free to download, and many features are available at no cost. Some additional features do require optional premium access, but we strive to provide value in the free version as well. For any refund inquiries, you can visit Apple's refund page for assistance. If you have other concerns or suggestions, feel free to reach out at contact@benabid.me.
Disappointing
Response from developer
Thank you for your feedback and for taking the time to review our app. We’ve just released a new version, 1.2.3, which includes a diagnosis feature you can try to help identify issues with your grass, not just the type. Since this is still an early version of our app, we’d really appreciate it if you could reach out to us directly at contact@benabid.me so we can learn more about your experience and continue improving the app for you. Thanks again for helping us make the app better!
Great
Response from developer
Thanks for the review! We're glad you find the app quick and easy to use. We appreciate your feedback and are always working on improvements. If you need anything else, just reach out at contact@benabid.me.
Dumb
Response from developer
Hi there, I’m sorry for the frustration. We found that your email went to our spam folder, which is why you didn’t hear back right away. Our support team has now responded to your message and is ready to assist with your subscription. Just a quick note: Apple manages all payments and subscription management on iOS. You can manage or cancel at any time on your device: Settings → tap your Apple ID → Subscriptions → select our app → Cancel (or open the App Store → your profile → Subscriptions). If you don’t see our reply, please check your spam or junk folder and add contact@benabid.me to your contacts. We’re happy to help get this resolved.
Awesome
Response from developer
Thank you so much for your fantastic review! We’re thrilled to hear that you love the app and find the answers quick and accurate. Your support truly motivates us! If you have any suggestions or feedback in the future, we’d love to hear from you. Keep enjoying the app! 😊
