Wrong Grass
Response from developer
It's frustrating to hear that our app incorrectly identified the grass species. We understand how important accurate identification is, especially when dealing with infestations. Your feedback is valuable, and we appreciate you sharing your experience. If you need further assistance or have more details to provide, feel free to reach out to us at contact@benabid.me.
Scam app… stay away!
Response from developer
We understand your frustration regarding your experience with our app. It's important to clarify that the app is free to download, and many features are available at no cost. Some additional features do require optional premium access, but we strive to provide value in the free version as well. For any refund inquiries, you can visit Apple's refund page for assistance. If you have other concerns or suggestions, feel free to reach out at contact@benabid.me.
Robbery
Response from developer
It sounds like you’re really disappointed with your purchase. We want our users to find value in the grass identifier app, especially for features that are available for free. If you feel it didn’t meet your expectations, you can request a refund through Apple's refund page. Your feedback is important, and we appreciate you sharing your thoughts.
Disappointing
Response from developer
Thank you for your feedback and for taking the time to review our app. We’ve just released a new version, 1.2.3, which includes a diagnosis feature you can try to help identify issues with your grass, not just the type. Since this is still an early version of our app, we’d really appreciate it if you could reach out to us directly at contact@benabid.me so we can learn more about your experience and continue improving the app for you. Thanks again for helping us make the app better!
Great
Response from developer
Thanks for the review! We're glad you find the app quick and easy to use. We appreciate your feedback and are always working on improvements. If you need anything else, just reach out at contact@benabid.me.
