现在连更新都不可以更新了，
太垃圾了。
App not working
App keep asked to download new version even the version already updated. Something is wrong
Medical term words
Not friendly, too complex for end users to find the medical term word.
I thought the old app was bad
Dropdown list when submitting claims keeps glitching and freezing. Is this how GE avoids paying out claims?
Service(MT10000) error when submitting claims
I keep hitting Service(MT10000) error when submitting claims , pls advise
Ok and slow
Most of the times very slow.
Buggy app
Login just keep repeating and not able to access the account when needed. Worst app ever used.
Impossible to log in
After keying in the OTP, it redirects me to the login page. I’m stuck
Also, Contact number is not working
Also, Contact number is not working
Rubbish app
The map is so lagging and you dare to release?
Can't access my account
I have tried multiple times, can't access my account at all! Even changed the password, but still kept telling me my password and username don't match. Very frustrating!!!
not working - and i need to goto clinic today 😒
i just DL the latest version and it’s not working/doesn’t open at all
Dont really like the new app
The new app is good can use biometric login
But the new app keep on asking for otp
I know its for security wise but is it really that necessary？Then what for included the biometric login but still ask for otp…..
My suggestion will be for those who use Password to login dont need otp.
If not please bring back the old app
OTP its really troublesome sometimes
cant receive if lines is bad and sometimes it wont allow auto fill and the sms otp just gone and resend have to wait for 1 freaking minute
do you think i have the time to wait for otp when im dying？
But the new app keep on asking for otp
I know its for security wise but is it really that necessary？Then what for included the biometric login but still ask for otp…..
My suggestion will be for those who use Password to login dont need otp.
If not please bring back the old app
OTP its really troublesome sometimes
cant receive if lines is bad and sometimes it wont allow auto fill and the sms otp just gone and resend have to wait for 1 freaking minute
do you think i have the time to wait for otp when im dying？
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Worst app ever
What was already a crappy app experience previously has been made much worse. Cannot access family ecard. Family accounts supposedly require separate logins, but no username provided. Request for support provides incorrect information after a week.
Amazingly bad
It’s amazing how consistently bad a company can be with its technology. I’m forever stuck in a sign in loop. It doesn’t even have basic indicators telling me what’s wrong. I can’t even change password.
Just… wow.
Just… wow.
Lousy app
Cant submit resolve or reflect claims
Lacking problem
New app is way too slow and lacking. Filled in the OTP but keep jump back to log-in.
Please make it better.
Please make it better.
Updated app cannot looad
Unable to load to get the e card after update
bad, after key in password, enter otp, keep jump back to from page, cannot use,pls fix asap
after enter otp keep jump back to from page, cannot use,pls fix asap
Broken app.
Cannot claim for dependents despite benefit.
UPDATE: Lost access to dependents
Cannot access dependent account. Not even recognized by “forgot my password” Update: dependents can be accessed by clicking company info at bottom of app (a label with policy info and user name)
