Great Report
Monitor Customer Satisfaction
Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This app helps small and medium businesses monitor customer satisfaction using their own devices. Receive real-time push notifications for customer ratings, allowing for immediate service improvements and staff performance tracking. It offers a simple setup and secure data hosting on Apple's iCloud servers.
What's New in Great Report
1.0
November 5, 2021
Developer apps
FAQ
What is Great Report?
Great Report is a business application designed to help companies monitor customer satisfaction. It allows businesses to collect and analyze customer ratings in real-time, providing insights to improve services and manage staff performance.
How does Great Report help improve customer service?
By providing real-time notifications for customer ratings, Great Report enables businesses to quickly identify areas of concern. This allows for immediate intervention, such as reaching out to dissatisfied customers, to resolve issues and enhance the overall service experience.
Is Great Report easy to set up?
Yes, Great Report is designed for simple setup. It utilizes Apple's CloudKit, requiring devices to be logged into the same iCloud account for seamless integration without complex configuration.
How is customer data secured with Great Report?
Customer data is secured and hosted on Apple's iCloud servers. This ensures that your business's sensitive feedback information is protected and managed through a reliable cloud infrastructure.
What kind of statistics does Great Report provide?
Great Report offers comprehensive statistics on customer feedback over various periods, including hours, days, weeks, months, and years. This data is presented through a user-friendly interface to help businesses track trends and performance.
Can Great Report help with staff management?
Yes, Great Report can assist in staff management by highlighting employees associated with good or bad reports. This allows for both constructive feedback and recognition of excellent performance, contributing to a more motivated team.
What devices is Great Report compatible with?
Great Report is available for Apple devices, including Mac, iPhone, iPad, and iPod. The companion app, Great Service, is specifically designed for iPad.
Does Great Report have ads?
No, Great Report does not contain advertisements. The application is ad-free, ensuring an uninterrupted user experience for businesses focused on customer feedback.
