About
This tool helps businesses enhance customer experience by collecting real-time feedback through interactive Smileys. It provides detailed analytics to identify issues, track performance, and engage both employees and customers for actionable improvements.
What's New in HappyOrNot Reporting
1.5.10
February 17, 2026
Minor security improvements.
FAQ
What is HappyOrNot Reporting used for?
HappyOrNot Reporting is used to collect real-time customer feedback through interactive Smileys and analyze this data to improve customer experience and business operations. It helps identify issues and track performance.
How does HappyOrNot Reporting collect feedback?
It utilizes physical HappyOrNot Smileys (Smiley Touch, Smiley Digital, and Smiley Terminal) at various touchpoints to capture genuine customer emotions instantly. This ensures feedback is gathered at the moment of experience.
What kind of analytics does HappyOrNot Reporting offer?
The platform provides robust and flexible data insights, allowing users to see overall performance, analyze trends by hour, day, month, or location, and discover reasons behind feedback through granular data. It also offers alert notifications.
Can I create custom surveys with HappyOrNot Reporting?
Yes, the Analytics platform within HappyOrNot Reporting includes tools for creating custom surveys. You can manage experience points and users to tailor your feedback collection.
What devices is HappyOrNot Reporting available on?
HappyOrNot Reporting is accessible via a browser or its mobile app on iPhones, iPads, and iPods. This allows for access anytime and anywhere.
How often is HappyOrNot Reporting updated?
The latest version is 1.5.10, and the app was last updated on February 17, 2026. This indicates a consistent update schedule for the application.
What is the age rating for HappyOrNot Reporting?
HappyOrNot Reporting has an age rating of 4+. This means it is suitable for users aged four and above.
Does HappyOrNot Reporting have ads?
No, HappyOrNot Reporting does not contain advertisements. It is a completely ad-free experience for users.
