HappyOrNot Reporting vs AccuStore® 6

Are your customers Happy or Not? The HappyOrNot solution helps you turn reactions into profitable actions. It is a powerful, yet simple, tool that enables you to enhance your customer experience, uncover issues, present ways to fix them, and engage both employees and customers. Our solution is made up of three core elements: HappyOrNot Smileys, Analytics, and Success. HappyOrNot Smileys Smiley Touch, Smiley Digital and Smiley Terminal Our Smileys capture genuine customer feedback so you can learn your customers’ emotion when and where the experience takes place. - The largest product portfolio ensures that there is an ideal solution for every in-person and digital point of engagement - Beautiful design attracts people, drives maximum response rates - Easy to use, only requires a few seconds to respond - Get feedback from everybody, not only from the ones who engaged with you - Capture the feedback that matters, in the moment HappyOrNot Analytics All feedback data from our Smileys is passed on to our Analytics platform. The Analytics contains both robust and very flexible data insights sections that helps you to see how you're doing, analyze what is going well, and assess what can be improved. - See how you perform overall at a glance and against your industry peers - Understand the details with granular data by hour, weekday, month, location, and more - Discover the reasons through open feedback, painpoints, and highlights - Take immediate action with alert notifications and collaborative messaging - Engage and share your success with reports, data exports, and live sharing - Analytics is also where you manage your HappyOrNot solution and have all the tools in place for creating surveys, and managing experience points, users and subscriptions. You can use - Analytics any time, and any place, with a browser or the mobile app HappyOrNot Success We also provide additional services to ensure your use of our solution is successful to your business. This includes onboarding, customer support, Help Center, additional analytics services, and a variety of other useful resources. 
To learn more about the HappyOrNot solution, visit https://www.happy-or-not.com/en/solution/

The AccuStore® app opens a window into your retail stores, making it easy to access real-time information about any site, any time. It provides site profiling technology and surveys that reduce indirect spend and accelerate planned growth. AccuStore® provides you with site-specific data to empower decision making, improve performance, and allow for open communication throughout your organization because every department sees the stores the same way. AccuStore® 6 App Includes: - Tasks to make assignments to store-level and field-level employees. - Captures to automatically add and categorize observations by location. - Check-ins to ensure that each site is receiving proper attention, including reminders about tasks that need to be performed as part of the site visit. - Surveys and Audits to gather site-level data and ensure database accuracy. AccuStore® mobile insights app performs best when coupled with the full AccuStore® site profile management (web) platform. New features include: - Completely overhauled user interface and user experience - The latest navigation controls - Extended search functionality - Redesigned back-end synchronization engine to reduce the impact of spotty network connections and no-service instances - Mobile push notifications - Advanced permission-based controls, allowing back-office administrators to control levels of access for field-level employees.