Sooo happy
We are so happy we had this Gree split unit installed in our family room.
Worst app EVER
I rarely write reviews but this time I really feel that I have to
I have never experienced such a bad developed app than this one.
If anyone would ask me should I buy a Gree Wi-Fi air-conditioner? I would say do not do not buy a Gree Wi-Fi air-conditioner because you don’t get anything out of it but problems and headaches.
The weirdest thing is that the Wi-Fi connection between the airco and the Wi-Fi is very stable. It functions perfectly it simply just the connection to the app that fails.
It is really sad that a big company like Gree does not add energy into developing a well functioning app where the connection between the app and the airco is stable.
I have never experienced such a bad developed app than this one.
If anyone would ask me should I buy a Gree Wi-Fi air-conditioner? I would say do not do not buy a Gree Wi-Fi air-conditioner because you don’t get anything out of it but problems and headaches.
The weirdest thing is that the Wi-Fi connection between the airco and the Wi-Fi is very stable. It functions perfectly it simply just the connection to the app that fails.
It is really sad that a big company like Gree does not add energy into developing a well functioning app where the connection between the app and the airco is stable.
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Compressor Failure - Warranty not honored
After only five years of a 10 year warranty, my compressor has failed and Gree will not honor my claim. Federal law states that if the unit is no longer produced and the part under warranty cannot be provided by the manufacturer, they are to reimburse or swap out the unit for a comparable one. Gree has Stonewalled my contractor for my claim after telling us that there was only one compressor in stock in the world and they do not know where it is. A reminder that I have a 10 year warranty and they are giving me an issue and have not helped out at all in this process. Another company that likes to scam the people who trusted their product and could not standby and honor their own contract. Do not buy a Gree Sapphire or any other product. This information will also be going on Google reviews and the news. If they would like to leave me in limbo, then I will let the world know as much as I can. 2026 and companies can’t even do the right thing.
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Confusing temperature explanation and remote management
Why the Tooltip Refers to "Outdoor Temperature"
App Developer Bug: This is a classic UI layout oversight / copy-paste error by the app's software developers.
The Reason: The developers created a generic disclaimer popup meant to caution users about sensor variances (which are common with outdoor units exposed to direct sunlight or wind). They mistakenly linked this exact "Outdoor" text string to the help icon (?) for the Indoor Temp label as well. You can safely ignore the word "Outdoor" in that specific popup; it is simply a glitch in the app's text programming.
Also
App Developer Bug: This is a classic UI layout oversight / copy-paste error by the app's software developers.
The Reason: The developers created a generic disclaimer popup meant to caution users about sensor variances (which are common with outdoor units exposed to direct sunlight or wind). They mistakenly linked this exact "Outdoor" text string to the help icon (?) for the Indoor Temp label as well. You can safely ignore the word "Outdoor" in that specific popup; it is simply a glitch in the app's text programming.
Also
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Heat Pump
*****
Works great. I wish I could use more than one device to access the thermostat remotely
Works great. I wish I could use more than one device to access the thermostat remotely
Value and function!
Great value, easy to set up to run with using my phone. It’s great I can turn it on before I come home, saving power and on my flexible terms.
Excellent A-C
We find this a/c unit and the app extremely efficient.
Logged out after no use for 30-40 days.
Don’t know the reason but it gets logged out after no use through app after 30 days.
Gree
The app is glitching badly, it’s very hard to connect
Can’t register
Can’t set up registration. After selecting my region and it won’t acknowledge nor let me type it.
Great ac
Best and most reliable heat pump
Self set up
This was easy and I am not tech savvy. Thank you😘😘😘😘😘
merveilleux
numéro un
4 Unit Saphire Systen
Have been using the app for several years now. It wasn’t very reliable at 1st, but has improved significantly & now I use it all the time. Easily change temperatures and mode from heating to cooling & back with ease for all 4 units
Excellent
Jesuchrist
Terrible connect experience
It took me ONE hour to connect the AC to the app, the instructions were mildly put terrible and misleading
Great air con
The best I’ve ever had and so easy to use with the app
iOS problem
All of sudden I’m not able to connect my AC device with the app. Initially goes all well, and it works for short of time. And once I open app the AC is offline every time and I have to reset WiFi on AC once again.
Don’t know what happened, but the app is not working!
Don’t know what happened, but the app is not working!
great
efficient and so easy to use
App
App has been great the last 12 months I have been using it. Much easier to use than the units remote and always consistent , no hick ups
