Needs an update
Not user friendly and now it needs it an update. The app gets stuck at the check in screen
Horrible
Whoever developed this app should find new employment. It’s an opportunity to ‘upsell’ first. It’s not vendor friendly
Scam! Scam! Scam!
The problem with healthcare is having money hungry companies like these that want to charge for a service that doesn’t even work.
What a joke‼️
Most fender credentialing agencies take 2 to 3 days to upload your credentials, but not with Green Security. They tell you it takes 2 to 5 days and they wait till the last hour of the fifth day so that they can charge you their “hurry up“ fees of $150. This company shows lack of integrity and professionalism. They don’t apologize for this. Any hospital wanting to go with this agency should think twice about how this company impacts the ability for us to work effectively with them.
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WORST CREDENTIALING SERVICE
This is by far the worst credentialing service. Straight up money grab. Extra $30 dollars for expedited credentialing when you forms sit in there Que for 5 days. Then you call for your physical badge and you need to pay extra for that and then they try and up charge you on it for fast shipping. This app should be banned. No wonder they have basically 0 stars. F- GRADE! Customer support was not helpful at all!
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Overpriced
Worthless company ripping off hospitals and healthcare industry and increasing costs for patients. Would give zero stars.
Scam vendor credentialing service
This is complete and total scam. Green security will rip you off and upgrade your account without permission. When time comes for renewal they will auto bill you and steal your money and not provide any refunds. Terrible company and they know it
Exploitative and predatory business
The title says it all. Top that off with poor and condescending customer service. This business is the most scam of all of the credentialing services which says a lot. Extremely expensive and they upsell at every chance they themselves create. I trust they will not grow and take new clients as the facilities see how horrible of reviews this company has, for good reason.
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Abysmal !
Tried using the app to complete vendor credentialing, but I can’t get to buttons I need because of the pop up banner (that has no way to close) keeps wanting me to pay MORE MONEY to expedite my request. Green and other vendor cred are gate keepers for me to do my job, which is being in front of my customers in Hospitals 5 days a week. This borders on blackmail. I reached out to help desk about this and their response 2 days later was…use the website, we are still working on the app. How about expedite fixing your app?
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Horrible
Horrible
0 stars
Customer service does not reply to requests or inquiries. They take over 5 business days to approve anything and that is if you can ever get a response.
App doesn’t open.
The standards at this company are the lowest on the planet. This whole company is a Ponzi scheme.
Garage
This app is absolute garbage. I can never access and the screens are impossible to work with just to sign in! Please fix your app, as we pay way too much for this garbage.
Bad App and Poor Customer Service
The app is awful. It will not let you log in without putting user and password. Customer service for the company is poor. For $330 a year you should be able to upload files for credentials much easier.
Horrible App
The developers need to talk to Symplr developers. This app freezes, you have to sign in using password every single time instead of having option of face, doesn’t always have location correct. It is so difficult to use and not efficient at all
Dog water
They call it green security because they just want your moneyyyyy 🤑🤑🤑
Worst in the Biz
GS is the absolute worst in the business, from its clunky mobile app to the feckless and sassy customer support this entire organization is a rep’s nightmare. If your accts move to this vendor let them know they’ve partnered with a bunch of amateurs.
Pathetic
All credential companies are a money grab but this one is by far the worst.
What a joke / money grab
Such a joke of an app, pretty sure my 9 year old nephew could write better code than this. I can’t believe I’m saying this but I miss symplr - and that’s saying a lot !
Ver. 1.5 stopped working
I have automatic updates for this app; the 1.5 version changed the app’s logo on my phone and when I tapped it, the screen went white and did absolutely nothing! I can’t verified my status at a hospital nor scan myself out. I have to do that using my web browser which takes me more time, therefore defeating the purpose of the app, in the first place. 1.4 was working fine.
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