Taking this down to one star
The plugs stopped working with Google Home about two years ago so you can no longer use voice commands to control the plugs. Google advises the issue lays with Green Dot and Green Dot doesn’t respond. I left a negative review on Amazon as well. Don’t buy their plugs as they don’t work and they don’t support them.
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What’s going on?
For about 3-4 years everything worked great, now seemingly all of a sudden my link to my Google device no longer is able to control my Wi-Fi plugs and I have submitted numerous upon numerous tickets in the application requesting support and not hearing anything whatsoever back.
Have contacted Google about this issue and they are not able to do anything since they are not the ones who can support the hardware I’m trying to connect to Google Home.
I’m not sure what the problem is and I’m not understanding why I’m not getting a reply within the application under Support section.
The native application works fine and I’m still able to control the devices with my phone however I do not have the luxury of voice control any longer.
Upon trying to reconnect the device in the Google Home application it says “something went wrong try again” and it’s been like that for over a year now.
Are used to work fine, and now does not.
I am writing a review as a last resort to try and get support from the manufacturers. I would like to continue receiving all the features I have originally paid for, including voice control.
Thank you.
Have contacted Google about this issue and they are not able to do anything since they are not the ones who can support the hardware I’m trying to connect to Google Home.
I’m not sure what the problem is and I’m not understanding why I’m not getting a reply within the application under Support section.
The native application works fine and I’m still able to control the devices with my phone however I do not have the luxury of voice control any longer.
Upon trying to reconnect the device in the Google Home application it says “something went wrong try again” and it’s been like that for over a year now.
Are used to work fine, and now does not.
I am writing a review as a last resort to try and get support from the manufacturers. I would like to continue receiving all the features I have originally paid for, including voice control.
Thank you.
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Sad
It’s life is short.
Helpful App
It’s working great for us. When we need to turn off the TV but our daughter doesn’t want to, we turn it off from this app. She thinks we have power outage 🤭
Absolutely wonderful product
I like how I can count down, switch items off when I am not in the area, and set a schedule for electronic devices.
