Good deals and great customer service
GreenJinn offers great deals and anytime I have needed to contact them with issues I experience with the app they reply promptly and help resolve my query.
Rejected by Claim
I purchased the products mentioned and submitted my receipt. They rejected my claim and didn’t respond to any of my messages
Slow acceptance
I’ve had this app from when they started. About 10 years ago
For the last two months it’s taking up to a week to process claims. Majority used to be instant. Also I get claims rejected for clarity of receipt now. I know how to do it. Upload a very similar picture then gets accepted. I hope they sort things out as I’m thinking of closing my account.
Things have now got worse. I have messaged gj but no replies. I’m still uploading perfectly clear WHOLE receipts. They are still getting rejected.
For the last two months it’s taking up to a week to process claims. Majority used to be instant. Also I get claims rejected for clarity of receipt now. I know how to do it. Upload a very similar picture then gets accepted. I hope they sort things out as I’m thinking of closing my account.
Things have now got worse. I have messaged gj but no replies. I’m still uploading perfectly clear WHOLE receipts. They are still getting rejected.
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Slower than other apps to review
But, they have a good range of offers
App not recognizing Tesco online receipt
This has been going on for over a year since Tesco switched from paper receipt to online. Not only the app doesn’t recognize but support doesn’t reply.








