Genial
Gracias
Five stars service all the way!
Whether it’s on the phone or at Elm street, I have “NEVER” been disappointed in my thirty plus years as a member. Thank you one and all of the Greylock Team!!!
Amazing bank!!
Always ready to answer my questions! Kind and helpful employees.
On this day, there was a systemwide outage at the bank?
Why am I not getting notifications through your app about this? Instead, I am standing at the counter in Jake’s looking like an idiot, waiting forever to have to be declined because your system did not tell me that there’s a system outage.
Trash app
Don’t accidentally delete this app off your Home Screen, you’ll never be able to get it back. Straight trash if I could give zero stars I would
Good
Good
Customer
Good stuff
Great Barrington Location Rocks
Your Credit Union has super associates and a impressive leader with Connor Mountain. You can always see teamwork, professionalism and friendliness as you come through those doors. A very happy member!
Maureen and Anthony Terry
Maureen and Anthony Terry
Does what I needed to
Does the job…..
Is effective
Is effective
Archaic and useless
I’ve never seen an app or banking institution be so far behind every other bank technologically. Their app is so bad. I’m constantly being charged late fees for payments. I thought I made due to the apps, inability to update efficiently or in a timely manner. Customer service would much sooner harass you then help you based off of their own system systems faults. Apparent how much this company makes and can’t even invested into a little app development 🤮
Show more
Mobile Deposit
Could be better. The constant message about endorsing the back of the check is usually erroneous.
Texts
Miss text notification
Not working
I can’t even log into the app. I just keep getting an error please try again later. It’s been like this for a month now. Why hasn’t this been fixed? My username and password are correct but just won’t log me in. I can log into the web browser just fine but I use the app for mobile deposits.
I’ve even deleted the app and redownloaded. Nothing works.
I’ve even deleted the app and redownloaded. Nothing works.
Show more
Horrible app wish it went back to its older version
I’ve had greylock since I was in highschool — my first debit card and every since the newest update where the changed the entire look of the app I’ve only had problems
Face ID no longer works nor does it remember you when you swipe the “remember me” option
90% of the time when I try to log in it tells me it can’t process opening right now so it just doesn’t
Once you’re in the app it’s fine — still not as well as it once was but it’s not the worst
However how can a banking app have this much problems with logging in? It’s insane it’s like the app wasn’t given enough effort honestly
Very disappointed in Greylock
Face ID no longer works nor does it remember you when you swipe the “remember me” option
90% of the time when I try to log in it tells me it can’t process opening right now so it just doesn’t
Once you’re in the app it’s fine — still not as well as it once was but it’s not the worst
However how can a banking app have this much problems with logging in? It’s insane it’s like the app wasn’t given enough effort honestly
Very disappointed in Greylock
Show more
Mobile Deposits
The photo portion of the mobile deposits is very poor. It often takes five or six attempts to make the deposit.
No other bank I have is as difficult as Greylock’s for the new mobile deposit feature.
Change the photo feature.
No other bank I have is as difficult as Greylock’s for the new mobile deposit feature.
Change the photo feature.
Customer
Good rate
One thing should be fixed
There should be a total of all money in all accounts on the summary page like before.
Thank you Greylock
I am happy to tell anyone who will listen how much I appreciate the service that Greylock provides. However, I am writing today to applaud Greylock for the recent community outreach projects that are bold and humane. Thank you! I am very careful where I shop , boycotting so many I barely can shop anymore and to ensure I am adding to the solution of these troubled times. I am thrilled to say my bank demonstrates the community vision and humane ethics that are vital for us to hold onto right now. Thank you Greylock!
Show more
Cannot deposit a cheque
Attempting to deposit a cheque results in a green box floating and flashing over the cheque image and cannot take pictures. Further the user interface imagery is all upside down. This version is a regression from its predecessor.
Tia Paola
Tía Paola
