Won’t process
Try to use the app to order delivery and it will never go through.
Peg
We love Grinders on Whipple! Delicious food and great Service!
Not happy
I have been a reward member for years ordering on the website & the store confirms when I pick up my orders. The new app can’t find my loyalty number & when I give up to start a new account I go through all the steps & it comes back with an error message.
Chicken Sandwich, delivery fee
When I order the Hawaiian chicken sandwich it never has a piece of grilled pineapple on it. I love that I can have it delivered to my house but I do think your delivery fee is a little to much. Other then that it is always good .
Swanson
We love Grinders! It is clear that the chefs put their hearts into their cooking!
Good food
I love the food and most of the soups.
Easy
Fast & convenient
Would be great, but...
We can’t order the strawberry walnut wrap without cucumbers using the app. It’s not an option in the app and there’s no “comment” section either. We still have to call our order in. Other wraps work just fine to remove specific toppings - not this one though. :(
Response from developer
Thank you for your feedback! We have corrected the ordering options for the Strawberry Walnut Wrap. If you find any other issues please don't hesitate to let us know. Email us anytime at- onlineorders@grinders.net
Easy to access menu
App is user friendly to make selections from the menu.
I did miss out on the $5 off the first ($25+) app order coupon because I assumed it would apply automatically. It doesn’t. I was able to locate the coupon for my second order and apply it.
I have used the app twice for curbside pickups. Neither order was ready on time. I waited 15 minutes after tapping the “I’m here” button upon arrival before any acknowledgement. The first time someone came out to tell me my order would be ready soon, the second time I called inside myself only to be told it was almost ready. The app also didn’t recognize I was parked outside the restaurant. I had to confirm I was there, so location services is lagged.
If I call in an order, it’s always ready at the specified time. When I use this app, it hasn’t been on time yet. There is a delay or break in communication that needs improvement.
Please keep improving this app. It has good potential.
I did miss out on the $5 off the first ($25+) app order coupon because I assumed it would apply automatically. It doesn’t. I was able to locate the coupon for my second order and apply it.
I have used the app twice for curbside pickups. Neither order was ready on time. I waited 15 minutes after tapping the “I’m here” button upon arrival before any acknowledgement. The first time someone came out to tell me my order would be ready soon, the second time I called inside myself only to be told it was almost ready. The app also didn’t recognize I was parked outside the restaurant. I had to confirm I was there, so location services is lagged.
If I call in an order, it’s always ready at the specified time. When I use this app, it hasn’t been on time yet. There is a delay or break in communication that needs improvement.
Please keep improving this app. It has good potential.
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Great App!
I love being able to order health, locally prepared fresh food from my favorite restaurant quickly from this app. It's easy to use, and makes tracking rewards and my card balance a breeze.
