Issues
I can’t even login into the mobile app to order or use the website. I don’t know if it’s just my local Groucho’s having this problem or not. It’s been doing it for days.
Leaves much to be desired
Im not sure if it’s just for the Groucho’s by us, but this is impossible to order from. The menu isn’t even complete, you can’t order kids meals, there are no drinks available except for the sweet tea. It’s just not user friendly at all. Needs a lot of work.
New app is full of glitches
It doesn’t save my order history, and it won’t let me use my rewards points. There was nothing wrong with the previous format.
Great app
Loving the new app!
If It’s Not Broke . . .
This new version is full of bugs. Why change the old version when it worked just fine?? You can’t choose a time for your pickup, the confirmation screen gives you no information about your order and pickup time, is it pickup, curbside, etc.? I can send pictures to show the issues, I’m a 5 day a week customer but that may be changing unless the app is fixed.
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New 2023
Love the new app update. Looks so much better, much cleaner. The REWARDS balance under my points just works.
Wouldn’t down load
Nothing wrong with wifi or the phone. While at Groucho’s I decided to get the app since the food was good and I’d be back.
Nope.
Nope.
Stopped working for me too
Error
Website and app always give error message
I would love to use the app or website to order. However EVERYTIME I place an order it always errors out when I try to submit my order! Super frustrating!!
Good food, terrible app
The food is amazing, however this app and their website are absolute trash! Constant errors that hinder me from using my reward points.
App Never Works
I’ve given up and deleted this app. It literally never works. After entering all of the order and payment information, I always end up having to call the order in.
Never works
Can never place an order using the app, always get an error message when checking out...
Solid app
Great for these covid days
App doesn’t pick up points
Even with using my phone number the app doesn’t pick up the points. I lost a ton of points when they converted to the new app even following the instructions. Food is good but app is terrible. Plus $1 only earns 60% credit.
Love the NEW app!
Love the navigation and rewards integration of the new app! Great job guys!
Stopped working.
Love the food and eat at Grouchos a LOT. The app stopped working - I cannot sign in - click “forgot password” - I get a system response that an email is being sent to setup a new password and the nothing happens - no email - nothing. I found my actual card this weekend and used it today. All just doesn’t work and NO response from the system!
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This App Stinks!!!
This App is Awful & a waste of time. Hope your company isn’t paying for this!!!
It’s Great!
Application worked great! Do wish it was formatted for iPhone X and allowed the ability to add card to Apple Passbook.
Clumsy
Quite clumsy, cluttered app. Does not work with auto-fill, which is a pain.
Crap, rewards crashes app
Haven't been able to claim my rewards in months. New version supposed to fix, does not.
