FedEx
Leaves a lot to be desired there should be multiple options in the optimization feature you should be able to reverse optimize or a person should be able to see multiple optimization routes it doesn’t optimize based off of how your truck may load it for that day which is a big drawback And there should be a feature where a driver should be able to see their route before getting into work route they have so they can plan their route out before work and then still have to have the pre-workout option at work to do their inspections on their vehicle it will save time and a lot of money
Show more
Terrible
This app is absolutely terrible. The UI is so busy it’s hard to see some things. Sometimes the buttons on the screen don’t work. Today the app wouldn’t show the edit “stop” button, also no maps button, so if you’re on a route you’re not familiar with, you’ll have to type it into your GPS app every time. I feel bad that my contractor actually has to pay for this.
One more thing, if you have to pick something up that’s not in your manifest, I will show up 5-30 minutes later, then when you try to close the stop because you already picked up while at that stop, it tells you that your out of range. Quit telling me new pick ups have been added to my manifest. I know they were, I am the one who picked them up.
Edit: why do I keep getting notifications for time windows closing when I have already completed my checklist and clocked out?
And I hate the “new pickup added to manifest” when I’ve already picked up and am now 20 stops away.
One more thing, if you have to pick something up that’s not in your manifest, I will show up 5-30 minutes later, then when you try to close the stop because you already picked up while at that stop, it tells you that your out of range. Quit telling me new pick ups have been added to my manifest. I know they were, I am the one who picked them up.
Edit: why do I keep getting notifications for time windows closing when I have already completed my checklist and clocked out?
And I hate the “new pickup added to manifest” when I’ve already picked up and am now 20 stops away.
Show more
Bring back package route
This application user interface is not user friendly, there’s too many menus and sub menus going on. Package route was far superior. Manager app is useless just a list of routes, can’t actually manage anything. Can’t assign two+ drivers to a route to rescue other drivers that break down. The creators have obviously never been on the road delivering before to understand the situations that arise otr
Show more
Horrible
It’s always a company with more money and investors trying to push something that is not better in anyway , everyone clearly knows package route was superior down to everything , the map being the most important. We are the ones that use it so listen to the people … use package route map and setup and put your little quizzes and videos and other random features that you have that package route does not and everyone will be happy .makes me wanna quit my job .
Show more
10years in logistics and DSD
Not bad, right up there with roadwarrior tbh. The only things I’d like to see would be route preview mode. where it doesn’t start your on the job time and just lets you try different priority zoning. Im salaried delivery so it didn’t really matter how much time but the less the better.
Maybe in the route preview mode it would give and estimate for time. Including delivery time (one minute-5minutes) which takes in account amount of packages, size (cause a metal filing cabinet who’s box is taller than you definitely isn’t the quickest thing to move)
All im all im very satisfied. The only annoyance would be other drivers changing the plotting of stops. I had to add in the notes (ignore distance check to keep plotting) cause the long drive ways tend to have the entrance be at the nearest road. Meaning a mile long drive ways tend to is on a completely different road but since the house is close to this road it thinks the drive way is too.
That or add a plot option for drive way, and house . That way when I set the zoning and it makes the best order for stops it doesn’t slow us down when we have to actually find the entrance to the place.
Maybe in the route preview mode it would give and estimate for time. Including delivery time (one minute-5minutes) which takes in account amount of packages, size (cause a metal filing cabinet who’s box is taller than you definitely isn’t the quickest thing to move)
All im all im very satisfied. The only annoyance would be other drivers changing the plotting of stops. I had to add in the notes (ignore distance check to keep plotting) cause the long drive ways tend to have the entrance be at the nearest road. Meaning a mile long drive ways tend to is on a completely different road but since the house is close to this road it thinks the drive way is too.
That or add a plot option for drive way, and house . That way when I set the zoning and it makes the best order for stops it doesn’t slow us down when we have to actually find the entrance to the place.
Show more
Terrible
This app is absolutely terrible. The UI is so busy it’s hard to see some things. Sometimes the buttons on the screen don’t work. Today the app wouldn’t show the edit “stop” button, also no maps button, so if you’re on a route you’re not familiar with, you’ll have to type it into your GPS app every time. I feel bad that my contractor actually has to pay for this.
One more thing, if you have to pick something up that’s not in your manifest, I will show up 5-30 minutes later, then when you try to close the stop because you already picked up while at that stop, it tells you that your out of range. Quit telling me new pick ups have been added to my manifest. I know they were, I am the one who picked them up.
One more thing, if you have to pick something up that’s not in your manifest, I will show up 5-30 minutes later, then when you try to close the stop because you already picked up while at that stop, it tells you that your out of range. Quit telling me new pick ups have been added to my manifest. I know they were, I am the one who picked them up.
Show more
Package route
I like some of the features yal offer but since yal bought out package route I’m having to transition over, yal need to take some advice from their app. Their map and green dots is far superior. The whole app was so much more driver friendly. The dark mode was actually dark/black ground cloud version is like a blueish color
Show more
Glitches that never stop
I hate using this app because it has the MOST glitches out of any of its competitors!! Also how does this app have SO MANY addresses incorrect and wrong? All the other mapping apps I’ve used didn’t have a single problem finding the addresses until I came to ground cloud and all of a sudden im having to fix every other address location. Unbelievable
Show more
Most Recent Update Horrid
I have been a FedEx driver for 5+ years using this app, on one of the most recent updates they must have added AI into the route organization, I used to be able to set up each individual stop in the order I wanted to do it, and now no matter how many times I try to adjust the route the way I want to run it, it lets AI “optimize” my route. There’s an optimize button, even though i NEVER press it, still decides to do whatever it wants. Would highly recommend to any company considering using this app to stay away. Stupid.
Show more
FedEx Ground Driver
It’s putting stops out of order completely at random lately. Even after I take my time in the morning diligently putting the stops in delivery order, Groundcloud later decides, “nah let’s screw up your route by taking certain stops and putting them completely at random” I’m not sure which update caused this but it needs to stop. We’re in the middle of the busiest holiday delivery season I’ve seen in 8 years and now isn’t the time for this nonsense.
Show more
Recent Update Nov. 2025
They took away the Start Work button when you open the app so now I can’t check anything unless I do a pre-trip inspection. I’m in a different truck on a different route everyday so I can’t check anything until I’m already at the terminal. At least give us the option to close the pop up so I can check my schedule on a day off. I much rather have the Start Work button back so that I don’t have to go to Timecard, it’s less time spent navigating the app
Show more
Newest update no longer tracks logged work/driving hours.
It’s showing I have 0 work hours and 0 drive hours logged for the week. It’s been saying this ever since the new update dropped.
Worst fedex app
This is the worste app I’ve ever used. Package route is way better and is much more simple. There’s no way to to multiple stops for one location. When you complete a stop the marker brings you to another stop instead of the nearest location of the next stop
FedEx delivery driver
Why I deleted this app every time I finished my route or go home!.. because your manager or the owner of this app will track you where you are!.. one time I went on vacation and my manager said hey!?? Are you in California?? And I said how to you know and he said we can track you with that ground cloud app. Since then I just I always remind myself to delete this app after get off work
Show more
Hate. IT
Where the develop players are that created this app clearly do not deliver packages for a living. I can say that. One of the glitches apps I have ever had to use. I don’t care how many times you update iOS or the app uninstall reinstall there’s always something stupid that it does.. this current version likes to just clear out all your plots so you have to close and reopen 30,000 times a day.
Show more
Update
Finally a much needed update. Hasn’t gave me issues this week
Dislike this app
PackageRoute is better
Mid
Beans is better.
Always send me to the wrong address
This is honestly one of the worst apps I’ve used for GPS or navigation. It constantly gives incorrect directions and often takes me to the wrong side of the street. For example, if the house is actually on the left, it will tell me it’s on the right — and vice versa. It’s frustrating and causes delays, especially when accuracy is critical for deliveries. This app seriously needs improvement in address accuracy and route guidance.
Show more
Pretty good app. But needs a little work.
I like using the app but I could use some tweaking with the addresses. I wish instead of sharing the pin location with whatever navigation you use, it would share the address instead. The pin points aren’t always accurate so it would be helpful to share the address instead. Would be faster if it was that way plus we can adjust the pin correctly. I’ve also encountered an issue with the house numbers on the app. When you zoom in to adjust the pins, the house numbers are sometimes incorrect. Like it’ll show that one house is 1235 whatever st instead of the actual address which could be 1234 whatever st. It is a good app but could def be a little better.
Show more
