GroupEx PRO User Reviews

Customer Experience

Positive experience18.5% of reviews
Neutral7.4% of reviews
Negative experience74.1% of reviews

~ Based on 27 written reviews from the US App Store.

Is GroupEx PRO Safe?

GroupEx PRO - Instructor Tools has mixed safety signals based on user ratings. AppsHunter Safety Score for GroupEx PRO is 53/100.

This assessment is based on 39 user ratings, with an App Store average of 2.2/5.

Safety Analysis

24.3% of ratings point to a safe experience
13.5% of ratings suggest some concerns
62.2% of ratings point to a risky experience

~ Based on 37 App Store ratings for GroupEx PRO.

Is GroupEx PRO Legit?

GroupEx PRO - Instructor Tools appears to be a legitimate app. AppsHunter Legitimacy Score for GroupEx PRO is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Revert!

What genius thought it was a good idea to change the class roster into a tiny box? Seriously the scrolling area is 1/8 the size of your phone screen. Revert please!

Needs update

That it hasn’t been updated in 7 years tells you all you need to know. The app doesn’t sync with password logins so you need to manually enter email and PW each time—and it won’t automatically enter PW stored in your OS. I never use it anymore, as online web version is far easier to use—even on iPhone
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Fix your app

Only way to report a problem is through your review process. I’ve tried your app support link and it takes you straight to the site and log you in. When using your app, trying to select a class to sub, brings up a gray screen and locks your app up. please resolve.

Best ever for Group Exercise, directors and staff.

So glad our club decided to use the GroupEx PRO, it is amazing, so easy to get subs and let everyone know, so easy to monitor when you’re teaching and what your schedule is. Having the schedule online has really helped the members at the club also. It is a win-win for everybody.

Why can’t they update this for the iPhone.

Freezes up and I have to delete it and reload it to get it to open. Pain in the butt.

Great app

Good job Daxko

No notifications

My only issue is that I’m no longer getting push notifications so I don’t see when an instructor is requesting for a substitute, so I end up losing out on being able to teach that class. Please update!!

Update is terrible

Having to search a new page to make sure I’ve inputted my class numbers is an absolute pain in the butt. If my numbers aren’t in, I don’t get paid. Seriously can’t stand this app now.

Latest update 0 stars

Whoever thought putting class numbers on a different page just made this service app frustratingly disagreeable. It will now take precious time to find the classes you forgot to input. The worst idea ever. Please restore the old set up.

Old, Broken, Abandoned

This app has only a fraction of the functionality of the website and looks like it’s still formatted for the iPhone 3G. Don’t expect much and don’t count on it getting fixed anytime soon.

Needs an Update

It won’t let me login in on the app so I always have to use the website which is rather inconvenient. Needs an update

Message feed cut off

The messages in the feed get cut off so you can only read 2/3 of the way across on an iPhone. It would be helpful to have a horizontal orientation option and/or a pinch to zoom option.

Needs updated! Glitchy.

I love this app! This has made managing my instructors a breeze. However, I’m frustrated that it’s become glitchy and GXP hasn’t put out an update to resolve the bugs. If this issue is not resolved I will look into a new app to manage my instructors with.

Needs updating, especially to reflect features on website

Basic functionalities seem to work however many features accessible through the website are not connected at all on the iOS version of this app. Instructors cannot see a weekly schedule, for example, only their own daily schedule. There are significant improvements like that the app could make that already exist on the website version. The last update was apparently in 2017. This app could do with some serious and simple updating and upgrading - as a prescription service that organizations pay for, I would think the developer could easily put some work into it to make it an excellent App deserving of five stars.
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Works on occasion

The app worked ok for me at first, aside from the fact that I found it annoying that your only option for a sub request is to offer to sub it or do nothing (you can’t comment.) However, it’s pretty much quit working for me. It does not keep me signed in anymore, which seemed like the main benefit of getting it, since it would let me avoid having to sign in online each time. It is also currently only allowing me to see the attendance entry page, and if I click on anything else — contact info for other instructors, notices, etc. — it takes me back to the sign in box. It’s pretty much useless now.
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Wish there was calendar-sync option!

Overall this app has worked pretty well for me (and my gym) I just wish there was a way to sync it with my calendar. I sub a lot so my schedule is really erratic. If only it gave us the option of having “My schedule” auto sink into Google or iCal!

No longer functioning

The app no longer functions and neither does the website. Tried contacting app support with no success.

Starting to hate this app

It freezes up on me all the time. I've deleted it. Re downloaded it. It is just frozen. Very frustrating especially for something I actually paid money for. If it was free I'd get it but I paid for this POS. Fix the darn thing. Oh and respond to emails because I've emailed about this problem too with no response.
Weeks later and no improvement. I've had to redownload at least five more times.
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No log in option??

Uh, just started a position. Was told to download this. I don't see a log in box. No place to put my ID or password. Not a very good app if I can't even log in!

Waste

Waste of money- limited functionality to the extent that I will probably never use this app. So irritated I actually had to pay money for this.