GroupMe User Reviews

Customer Experience

Positive experience25.1% of reviews
Neutral13.4% of reviews
Negative experience61.5% of reviews

~ Based on 1,000 written reviews from the US App Store.

What users say

Is GroupMe Safe?

GroupMe appears safe based on user ratings. AppsHunter Safety Score for GroupMe is 94/100.

This assessment is based on 1,559,062 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
3.4% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 1,559,062 App Store ratings for GroupMe.

Is GroupMe Legit?

GroupMe appears to be a legitimate app. AppsHunter Legitimacy Score for GroupMe is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

LET ME IN!

I cannot log in. I have been locked out due to too many attempts, the issue is that my phone number is tied to the account, but I need it to be use another number to log in. My chats are tied to the email that is tied to the phone number. I updated my email on the website and the app and logged out. Now I can’t log in anywhere or recover my account. Customer service has no idea what’s going on. Devs have no idea what’s going on. What do I do?!
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Not user friendly

It’s hard to login and change your name. Please use another program

Awesome app!

It’s a great app great resource for loads of things. Remixing items don’t work right now, but I only use it sometimes.

It’s an ok app if I could login

The last time I was able to login to the app version was the end of May. Now it just never logs me in after the verification code. Ugh.

ONLY 5 STARS TO SHOW MAJOR ISSUE

dude there’s group chats that are not safe for kids please group me admins erase these groups

Great app but

Overall this is an amazing app! no ads and I love how you can add a ton of people to a group chat. There is only one thing that drives me crazy. I have checked the whole app it says I have no notifications but then I close out of the app and it says I have four notifications. then I go back in no notifications if someone texts me it just goes up and it says I have five notifications if that makes any sense.
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Bad update

Used to be able to mute for defined period (8 hrs-1 day etc). That function is gone. Now it’s either on or off.
I used this for work and mute on my days off. Gotta remember to unmute or I will miss info. 😬

Love the app, but smth sucks

Group me is a really good app for work, sports, and friends. But there is a few major drawbacks. One of them, is the amount of bots. There’s been a few groups I’ve joined that is nearly overrun by bots. 2. Group calls. I love them, because it’s a really great way to connect. But people who like to troll or ragebait, can continuously kick you from call. I think you should try to make it where only the owner, or admins can kick people from call. Overall, a great app though.
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Customer support is a joke

Downloaded this app years ago and had no problems. Re-downloaded it got locked out and now I’ve spent time with their customer service trying to get in and they can’t do it unless they know the last single person except I only use this for group messages so that doesn’t work. Then they want you to guess if you don’t know a direct answer for a question. You also cannot speak to an actual person.
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Would give 0 stars if I could

Most buggy and unintuitive app I’ve used for group messaging

Creepy Freaks strangers!!!🤮

I used to really Enjoyed it but not anymore ever since a random stranger texted me and asking me out like Nah bro I’m in high school, 9th grade and I Only date boys my age or one year older not being 41 years old like what!! Get out of my face!!!!!
there are little kids on here bro they don’t need to be talking to random strangers and being forced to tell where they live like nah you need to be better than that Creep! Also sorry Group me but KIDS DON’T DOWNLOAD THIS APP!!!!!!!!!!!!!🚫🚫🚫🚫🚫🚫🚫👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
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Hi it don’t work

It won’t let me get into it when I try and sigh in it keeps saying invalid phone number so it doesn’t work

Sign in problems

Oh my gosh. The amount of issues I’ve had signing in is absolutely insane and stupid. I had gotten signed in, SAVED THE LOGIN TO MY PHONE, AND NOW IT’S NOT THE CORRECT LOGIN?!!??!!?!?!? I get it, apps have trouble with things sometimes, but the amount of problems I’ve run into with something as so simple as LOGGING IN is just freaky, ridiculous and frustrating. It’s a good app for communicating with people, but only if you get lucky and actually sign in.
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Garbage

App and tech support are awful. Spent over an hour with tech support. Then somehow the link they use to chat on was disconnected. Unable to resolve the issue.

BEWARE!! SEXTORTION SCAM TO 16YO SON

I am sickened by the attempted crime on my 16YO son. Thank God he was smart and just played dumb and didn’t send a picture of him or provide his location. She demanded him to send payment or she’d blast a nude (AI generated pic) of him on all social media platforms. The worst of it was, she had his full name all over it. Like WTH GroupMe; do you not have cyber safety integrated?
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Unable to login after 3 years

I've had a GroupMe account for 3 years to communicate with our PTO and 4 months ago, I was unable to login or receive messages. I spent over two hours online with support on 3 occasions and still cannot access the account. After 2-1/2 hires yesterday with a line agent in chat, redoing everything I've done before, the agent claims to have forwarded the issue to their engineering team. I was told the agent would personally email me when they fixed the problem ... I'm still waiting. Very frustrating. I even deleted and reloaded the app. It immediately recognizes me and I get "welcome back" but when I try to login, I get an error message.
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GroupMe not allowing phone number change

The app works great, but neither the web version nor the iOS version are sending the text to verify phone number changes.

Don’t use this app

Wouldn’t recommend this app if it’s critical to receive message notifications. Multiple occurrences, multiple individuals who use this app daily, all have the same poor experience. I wouldn’t be using this if my job didn’t require it.

As a use of group me for over a year of consistent, daily use… I’d recommend any other messaging app over this
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Read receipts/message delivery

The read receipts hardly work and the messages sent or received are delayed.

endless notifications

why does each message notify me multiple times? it’s endless. 20+ times on one message!