Guardhouse v2

Guardhouse is an end-to-end workforce management platform built specifically for the security industry. We help security companies streamline operations, boost compliance, and improve workforce efficiency. From intelligent scheduling and mobile patrol management to real-time reporting, invoicing and payroll, and invoicing integrations, Guardhouse empowers firms to run smoother and scale faster. Trusted by over 600 customers globally, our cloud-based solution gives managers full visibility and control, while equipping guards with the tools they need on the ground. FOR SECURITY OFFICERS - View upcoming shifts, sites and start times - Clock in and out on site, with time and location recorded - Check in at set points on site by scanning QR or NFC tags - Report incidents as they happen, with details and photos - Update your licence details and complete onboarding in the app - Stay in contact with the control room during your shift -Receive rosters, shift changes and shift offers as soon as they are published, by push notification, SMS, and email and web notification FOR SECURITY COMPANIES Manage attendance and communicate with your officers from your phone or PC. Officers use the app in the field, your operations team works from the Guardhouse web platform, and both stay up to date in real time. KEY FEATURES - Live Dashboard: see who is on site, licence status, renewal reminders and leave applications in one view - Scheduling: templates, overtime, shift offers, blacklists and conflict checks, with financials shown as you roster - Time and Attendance: review clock entries and digital timesheets against what was scheduled - Compliance: automated security licence checks in every Australian state, every day, with notice of expiring licences - Payroll: EBA and Security Award interpretation, with overtime and allowances calculated automatically and integration with your payroll system - Invoicing: invoices generated against each customer's charge structure, with integration to your accounting system - Financials: live revenue and profitability from the schedule, down to individual shifts - Reports Engine: reporting on operations, P&L and HR, with custom reports developed on request - Communication: send messages and reminders to your team, and publish rosters, shift changes and shift offers - Form Builder: custom templates for incident reports, site audits and general information capture - Mobile Apps: dedicated staff and manager apps for iOS and Android - E-Signatures: sign-off and record keeping for site SOPs and company policies - Mobile Patrols: set up site information and requirements, build run sheets and capture alarm responses - Welfare Checks: automated checks with escalation if there is no response, and reporting to customers - Out-of-Hours Monitoring: after-hours workforce monitoring that supports officer welfare and responds to critical events when your team is offline INTEGRATIONS Connects with Xero, MYOB, Sage, KINGpay and ELMO for payroll and invoicing. GETTING STARTED The Guardhouse app is for officers and staff of companies using Guardhouse. Sign in with the details provided by your employer.