Guava Manager: Table Service
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About
Streamline restaurant front-of-house operations with real-time guest requests and team management. Optimize table turns, improve service speed, and analyze performance to increase revenue. Designed for efficient dine-in experiences.
What's New in Guava Manager
2.0
July 14, 2026
Guava Manager, built around one job: running your dining room in real time. • Bell dine-in dashboard: guests scan the QR at their table and their requests reach you live • Full iPad floor-plan view plus a fast iPhone request list • Assign each request to the server who handled it • Set your menu, venue profile, and custom guest requests • See the dining preferences and allergies guests choose to share • Response-time and server insights
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FAQ
How does Guava Manager help turn tables faster?
Guava Manager displays guest requests like 'call server' or 'ready to order' instantly on your dashboard. This allows your team to respond immediately, reducing wait times and enabling quicker table turnover.
Can Guava Manager be used on different devices?
Yes, Guava Manager offers a fast iPhone request list and a full iPad floor-plan view, allowing you to manage your entire room from a glance on either device.
How does Guava Manager handle team management?
You can add your servers to the system, so requests are routed and credited to the correct person. This helps you see who is handling what and identify any bottlenecks in real-time.
What kind of guest information can be shared?
Guests can privately share dining preferences such as dietary needs, allergies, seating preferences, and the occasion. They can also optionally share their name, allowing staff to provide more personalized service.
Does Guava Manager offer performance analytics?
Yes, the app tracks response times, request volume, and per-server performance. This data helps you identify areas where service slows down, allowing for smarter staffing and improved table flow.
What is the update frequency for Guava Manager?
The latest version, 2.0, was released on July 14, 2026. While specific update frequency isn't detailed, the app is actively maintained by DDingDong, Inc.
Is Guava Manager suitable for all restaurant types?
Guava Manager is designed for dine-in systems to streamline front-of-house operations. Its features for real-time requests and table management are beneficial for restaurants focused on efficient guest service.
What are the requirements to start using Guava Manager?
To get started, you need to submit an application and get approved. Once approved, you can print your table codes and begin serving guests through the system.