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GUESS

GUESS

Jeans - Apparel - Shoes

245 ratings
98 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

Released
September 9, 2013
Updated
October 19, 2026

Features

Background Location Access

Developer

GUESS?, Inc.
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About

Access exclusive collections, collaborations, and new arrivals before anyone else. Save favorite styles, build wishlists, and earn rewards through a loyalty program. Enjoy personalized offers and a VIP shopping experience.

✓Exclusive collections access
✓Personalized wishlists
✓Loyalty program integration
✓In-app offers
✓Digital loyalty card
Show original description

What users say about GUESS

Reviews of GUESS are mostly negative: the Shopping app is rated 2.9/5 from 245 App Store ratings. What users like most: wide variety of clothing selection, personal stylist chat feature. Top complaints: frequent app crashes and force closes, slow loading times and lag. Summarized from real user reviews.

Positive things

  • 👗Wide variety of clothing selection
  • 💬Personal stylist chat feature
  • 🎁Rewards/loyalty points program
  • 📱Mobile shopping convenience
  • 🎯Personalized style recommendations
  • 🛍️Outfit bundles and curated collections
  • 💳Gift card integration

Negative things

  • 🐛Frequent app crashes and force closes
  • ⏳Slow loading times and lag
  • 🔄Poor navigation without back button
  • 🔐Persistent login and authentication issues
  • 💾Data not saving (wishlist, cart, preferences)
  • ❌Content fails to load
  • 🔌App freezes and becomes unresponsive
  • 📵Checkout process problems
  • 🚫Limited geographic availability (USA/Canada only)
  • 📦Order history not displaying
  • 🔗Syncing issues between app and account
See all reviews

What's New in GUESS

8.3.1

October 19, 2026

Minor improvements and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Bad user experience

This is the worst app I’ve experienced since 2011. It’s just so bad. And the currency defaults to USD, I tried so hard to find the setting to change to CAD.
BBjmpowjjhkoo

Hard to navigate

Not user friendly
SSkhoz1

Worst experience

Ordered 15 days ago and haven’t received yet worst delivery experience
F0Fateh dhillon 0000

Trash

There is not even a back button…
GGagurass

Order stolen

Worst experience, i just checked my door after delivery confirmation mail, there was nothing, when i call them they didn’t listen anything, just keep saying your order is delivered in our system we can do anything, they neither resend the package nor refund my money ,wasted my $200, never shopping again from this app.
Show more
H0Harp 0807
See 93 more reviews

Developer apps

GUESS Factory
GUESS Factory

Summer Sale Deals & More

🛍️ Shopping
Free
With Ads
GUESS Official Store
GUESS Official Store

The Official GUESS App

🛍️ Shopping
Free
rag & bone
rag & bone

by GUESS?, Inc.

🛍️ Shopping
See developer apps

User experience

🐞

Reported Bugs

18 issues

App crashes when scrolling too quickly

Bug

Login fails with correct credentials

Bug

Shopping cart items disappear or become inaccessible

Bug

Wish list items not loading or saving

Bug

Rewards points not crediting to account

Bug

User gets logged out unexpectedly

Bug

Content loading error messages

Bug

Checkout process loops or fails

Bug

Promotional codes not working

Bug

Purchase history not displaying

Bug

App won't open or gets stuck on loading screen

Bug

Duplicate items appearing in cart

Bug

Size chart not loading

Bug

Order tracking not working

Bug

Points not syncing between app and account

Bug

App incompatible with newer phone models (Pro Max)

Bug

Password reset functionality broken

Bug

App crashes during payment processing

Bug
✨

Requested Features

13 requests

Add functional back button for navigation

Feature

Fix and restore spin wheel points challenge

Feature

Allow profile editing (gender, account info)

Feature

Improve wish list functionality and access

Feature

Better product descriptions and size guides

Feature

Model height and size information

Feature

Customer reviews and ratings on products

Feature

QR code scanner for in-store items

Feature

Easier customer service contact options

Feature

Better promotional code application

Feature

Expand geographic availability beyond USA/Canada

Feature

Improve rewards points tracking and application

Feature

Better order tracking functionality

Feature

FAQ

What does the GUESS app do?

The app provides a VIP shopping experience, offering early access to new collections and collaborations. It allows users to save favorite items, create wishlists, and track their must-have looks. It also integrates with the GUESS List loyalty program for earning points and rewards.

What are the key features of the GUESS app?

Key features include exclusive access to special collections and new arrivals, personalized wishlists, and a loyalty program that earns points and cash rewards. Users also get access to in-app offers and a digital loyalty card.

Is the GUESS app free to download?

Yes, the app is free to download. While the app itself is free, it does facilitate in-app purchases for products. There is also an initial offer of 15% off and free shipping on your first in-app purchase.

Who is the target audience for this app?

This app is designed for shoppers who want a premium and personalized shopping experience for jeans, apparel, and shoes. It's particularly beneficial for those who are members of the GUESS List loyalty program or wish to be.

What kind of deals can I expect from the GUESS app?

Users can expect exclusive in-app offers, early access to sales and new arrivals, and rewards through the GUESS List loyalty program. There's also a promotional offer for 15% off and free shipping on the first in-app purchase.