GUESS User Reviews
Customer Experience
~ Based on 97 written reviews from the US App Store.
What users say
Summarized from real user reviews of GUESS. Based on 243 reviews and a 2.9/5 average, it highlights the 7 positives and 11 negatives reviewers mention most about this Shopping app.
Positive things
- 👗Wide variety of clothing selection
- 💬Personal stylist chat feature
- 🎁Rewards/loyalty points program
- 📱Mobile shopping convenience
- 🎯Personalized style recommendations
- 🛍️Outfit bundles and curated collections
- 💳Gift card integration
Negative things
- 🐛Frequent app crashes and force closes
- ⏳Slow loading times and lag
- 🔄Poor navigation without back button
- 🔐Persistent login and authentication issues
- 💾Data not saving (wishlist, cart, preferences)
- ❌Content fails to load
- 🔌App freezes and becomes unresponsive
- 📵Checkout process problems
- 🚫Limited geographic availability (USA/Canada only)
- 📦Order history not displaying
- 🔗Syncing issues between app and account
Is GUESS Safe?
GUESS has mixed safety signals based on user ratings. AppsHunter Safety Score for GUESS is 59/100.
This assessment is based on 243 user ratings, with an App Store average of 2.9/5.
Safety Analysis
~ Based on 243 App Store ratings for GUESS.
Is GUESS Legit?
GUESS appears to be a legitimate app. AppsHunter Legitimacy Score for GUESS is 95/100.
Based on 95 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Not user friendly
Ordered 15 days ago and haven’t received yet worst delivery experience
There is not even a back button…
Worst experience, i just checked my door after delivery confirmation mail, there was nothing, when i call them they didn’t listen anything, just keep saying your order is delivered in our system we can do anything, they neither resend the package nor refund my money ,wasted my $200, never shopping again from this app.
Show more
Worse app and I’m once again uninstalling since whenever I view an item, I cannot go back! There is not ‘go back’ option so you’re stuck on main menu.
Is impossible to guy here
The layout of this app is terrible. It's so bad I you can't even shop on it. As you browse through clothes there is no back button. You have to exit the app entirely to view other items. It's horrible!!!
i cant een get my 15 porcent off and my free shipping dey js lying 4 no reason i guess. i want dat hysteric glamour collab cuz dat fye as fuq i cant een een een een
Outdated app you can’t click or select to go back and have to start your search all over very frustrating so I gave up didn’t buy anything
This app not working good!
I didn’t receive a package, and instead of them sending a replacement, I have to order it again, then call back and have a refund on the first purchase , why is there so many steps
This app never seems to be works . Always has the circle likes it’s loading . Tried deleting and reinstalling same issues . Will delete
i ordered online and they lost my order and after they say i have to pay again for order and not able to return any items if i don't like or anything else. There is not my fault that you lost my order and provide no resolution but only asking twice payment.
Just updated this and the factory app and the both can’t load categories. I think guess has given up on these apps DO NOT DOWNLOAD
Very buggy and doesn’t sync well.
Who ever created this app needs to fix every aspect, always loading glitching or entirely kicking me out the app after countless updates that doesn’t change a thing. Guess I love, the app I hate.
Very slow can hardly scroll up or down the page have to close and reopen the app every time
I really love this brand, but this app is so lame that won’t let me sign in to my account
Every time I save items in my wish list on the mobile app, the items are removed each time when I open the app again. And the wish list says it’s empty.
Definitely this app needs to be updated, I’m kinda surprised that Guess has not looked into this?..very odd I love the cloths but disappointing that it won’t save my wish lists or size I chose, I can’t even edit or update my own account info from the app. Even my credit card info is never saved I always have to enter it. So frustrating, shopping is supposed to be relaxing.
Show more
