Worst experience
Ordered 15 days ago and haven’t received yet worst delivery experience
Trash
There is not even a back button…
Order stolen
Worst experience, i just checked my door after delivery confirmation mail, there was nothing, when i call them they didn’t listen anything, just keep saying your order is delivered in our system we can do anything, they neither resend the package nor refund my money ,wasted my $200, never shopping again from this app.
Show more
Back arrow?
Worse app and I’m once again uninstalling since whenever I view an item, I cannot go back! There is not ‘go back’ option so you’re stuck on main menu.
Horrible to add something in the car
Is impossible to guy here
Bad App
The layout of this app is terrible. It's so bad I you can't even shop on it. As you browse through clothes there is no back button. You have to exit the app entirely to view other items. It's horrible!!!
lie
i cant een get my 15 porcent off and my free shipping dey js lying 4 no reason i guess. i want dat hysteric glamour collab cuz dat fye as fuq i cant een een een een
Update your app
Outdated app you can’t click or select to go back and have to start your search all over very frustrating so I gave up didn’t buy anything
Too bad experience
This app not working good!
Lost package
I didn’t receive a package, and instead of them sending a replacement, I have to order it again, then call back and have a refund on the first purchase , why is there so many steps
Never works
This app never seems to be works . Always has the circle likes it’s loading . Tried deleting and reinstalling same issues . Will delete
Terrible customer service please go somewhere else
i ordered online and they lost my order and after they say i have to pay again for order and not able to return any items if i don't like or anything else. There is not my fault that you lost my order and provide no resolution but only asking twice payment.
Do not work anymore
Just updated this and the factory app and the both can’t load categories. I think guess has given up on these apps DO NOT DOWNLOAD
Buggy
Very buggy and doesn’t sync well.
Terrible app
Who ever created this app needs to fix every aspect, always loading glitching or entirely kicking me out the app after countless updates that doesn’t change a thing. Guess I love, the app I hate.
Very laggy and slow
Very slow can hardly scroll up or down the page have to close and reopen the app every time
Sucky App!!
I really love this brand, but this app is so lame that won’t let me sign in to my account
Wish list never saves
Every time I save items in my wish list on the mobile app, the items are removed each time when I open the app again. And the wish list says it’s empty.
Needs updating…
Definitely this app needs to be updated, I’m kinda surprised that Guess has not looked into this?..very odd I love the cloths but disappointing that it won’t save my wish lists or size I chose, I can’t even edit or update my own account info from the app. Even my credit card info is never saved I always have to enter it. So frustrating, shopping is supposed to be relaxing.
Show more
Please UPDATE your app!!!!
Listen… The design and layout for this app is so outdated! It doesn’t even fill the whole screen on my Pro Max. It’s like it’s made for the iPhone 4S.
This is solely the reason why I don't use it to make purchases online. It’s as if you only want me to go to a physical store to buy something (during a pandemic). Your GUESS, I’m more than sure you have the funds to prioritize this issue an have it updated immediately to join us in 2021.
At this point, I’ll uninstall the app but once you take this feedback and finally decide to make the change… Please notify me and maybe I’ll be able to buy something online now with my iPhone.
This is solely the reason why I don't use it to make purchases online. It’s as if you only want me to go to a physical store to buy something (during a pandemic). Your GUESS, I’m more than sure you have the funds to prioritize this issue an have it updated immediately to join us in 2021.
At this point, I’ll uninstall the app but once you take this feedback and finally decide to make the change… Please notify me and maybe I’ll be able to buy something online now with my iPhone.
Show more
