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GuestAssist by NewBook

GuestAssist by NewBook

by NewBook Pty Ltd

16 ratings
43 reviews
✈️ Travel

Archived App (Last seen on 21 Jan 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 8, 2018
  • December 23, 2021

Features

Developer

NewBook Pty Ltd
✨Promote your app ✨
GuestAssist by NewBook screenshot #1 for iPhone
GuestAssist by NewBook screenshot #2 for iPhone
iphone
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⭐43
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Manage your entire stay experience with this app. View reservation details, make payments, book activities, get directions, and access property information. Future updates will include AI assistance and streamlined check-in/out processes.

✓View reservation details
✓Make payments
✓Book activities and add-ons
✓Get directions
✓View Wi-Fi details
✓Contact the property
Show original description

What's New in GuestAssist by NewBook

1.20.2

December 23, 2021

Change the way you travel with GuestAssist! This app makes it easy to take control of your journey by providing you with all of the information you could possibly need before you arrive, during and after your stay. In this update we've added more tools for our properties to enhance your stay experience even further.

More

User reviews

Most RecentHighest RatedLowest Rated

Total garbage

This app is a waste of time!
Spritely90Spritely90

Don’t bother

Incapable of reading QR code which renders the whole thing useless
tropssaptropssap

Worthless

I have never rated an app. However, this is so bad, I had to! No way to login with Google - null exception. Login with phone number - never get the text from them. If you do get logged in with Apple - the only way to find your booking is to scan a QR code. My facility did not provide a QR code. Deleting and moving on.
Show more
lezleewlezleew

No QR code

Only way to find your booking is to scan a QR code, can’t type in a booking number or confirm details or any other alternative.
Booking confirmation told me to download app and scan QR code but then didn’t include a QR code. Even if it had of it’s a bit impractical given you can’t scan something unless you’ve got a printed version. Not very helpful for those who do everything digitally from their phone.
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Chink_nzChink_nz

Doesn’t work

Goes in a loop does not work
Tommy schulze232323Tommy schulze232323
See 38 more reviews

FAQ

What does GuestAssist by NewBook do?

GuestAssist by NewBook is a mobile application designed to enhance your stay experience at partner properties. It allows you to view reservation details, make payments, book activities and add-ons, get directions, and access property information like Wi-Fi details and local attractions.

What are the key features of GuestAssist?

Key features include viewing reservation details, checking account balances, making payments, booking additional services before or during your stay, getting directions to and around the property, viewing Wi-Fi information, and contacting the property directly. Future updates will introduce an AI assistant and streamlined check-in/out processes.

Is GuestAssist by NewBook free to use?

Yes, the GuestAssist by NewBook app is free to download and use. The provided description does not indicate any costs associated with the app itself, though bookings and add-ons made through the app will incur charges from the property.

Who can use the GuestAssist app?

To use the GuestAssist app, you must already have an active reservation at a property that is powered by NewBook. It is specifically designed for guests of these partner properties to manage their stay.

What kind of services can I book through GuestAssist?

Through GuestAssist, you can book various activities and add-ons either before you arrive or during your stay. This can include things like local attractions, excursions, or other services offered by the partner property to enhance your visit.