App doesn’t even open
Can’t open app it’s basically useless
Room for improvement
Not all bad and somewhat more useable than the iOS version because of the larger screen on my Macbook.
Still plenty of room for improvement but that's been the case for years already so I question the effort behind making this a great app instead of mediocre.
Still plenty of room for improvement but that's been the case for years already so I question the effort behind making this a great app instead of mediocre.
Outdated app, poor user experience
I choose to use digital content so I’m stuck with this awful app.
You have to zoom each page to read the text which makes turning a page impossible.
When a new mag comes out you have no choice but to download it which means leaving whatever you were trying to read before.
You can’t select text in order to do a “look up”. I realise that’s to stop copy and paste but who the hell wants to copy and paste commercial gain anyway.
The app is clunky and the UX is poor. It makes me want to stop subscribing to the magazine.
My 2 stars are purely for the content. The app gets -2 stars
You have to zoom each page to read the text which makes turning a page impossible.
When a new mag comes out you have no choice but to download it which means leaving whatever you were trying to read before.
You can’t select text in order to do a “look up”. I realise that’s to stop copy and paste but who the hell wants to copy and paste commercial gain anyway.
The app is clunky and the UX is poor. It makes me want to stop subscribing to the magazine.
My 2 stars are purely for the content. The app gets -2 stars
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Response from developer
Hi there, Thanks for your review, and we're really sorry to hear you're experiencing difficulties. Depending on your device and app iteration, we do include a reader mode in-app, accessible via the navigation toolbar (regrettably, some older issues may not feature this element). As you've noted, we're unable to add a look-up feature for data protection and security reasons – however, this feature is available via other platforms the magazine is hosted on, such as Readly. We hope this helps. Thanks, The Digital Support Team
Guitarist app broken
Always been a great way to read one of my favorite mags, however, since latest app update and latest iOS update the darn app no longer works.
Issues are; slow load times, slow download times, showed I am subscribed but still seems to want me to purchase current magazine, difficulty accessing my library, and last but not least, app becoming completely non responsive.
I do not think this is what I am paying for! This on top of my last working version that no longer included the video and audio links I had come to appreciate.
Think you would do well to address this poorly crafted update to this app.
Issues are; slow load times, slow download times, showed I am subscribed but still seems to want me to purchase current magazine, difficulty accessing my library, and last but not least, app becoming completely non responsive.
I do not think this is what I am paying for! This on top of my last working version that no longer included the video and audio links I had come to appreciate.
Think you would do well to address this poorly crafted update to this app.
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Dreadful.
I subscribed to the Guitarist, a magazine I use to read regularly. I thought I would subscribe to the digital version as I wanted to read it again after not reading it for a few years. The whole experience of trying to get a digital copy was dreadful. I followed all the advice from the “help centre” but to no avail. I persevered for a while but could not get anywhere with downloading a copy I had paid for. I have cancelled my subscription, hopefully, and will not consider buying anything from Future Plc ever again.
All I can say is get your act together Future Plc, the current customer service is dreadful.
All I can say is get your act together Future Plc, the current customer service is dreadful.
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