Don’t use
Error messages continually. Keeps crashing. Very frustrating and slow.
Way too many questions.
What a difficult painful app to use.
Burrito and drink of your choice.. after 500 questions the drink choices were tea or coffee.
But seriously so many questions.
It would have been my first time, I was outside the store now I’ll never try it.
Turned me off forever.
Fix it don’t fix it. Doesn’t matter I’m never going to try it.
Burrito and drink of your choice.. after 500 questions the drink choices were tea or coffee.
But seriously so many questions.
It would have been my first time, I was outside the store now I’ll never try it.
Turned me off forever.
Fix it don’t fix it. Doesn’t matter I’m never going to try it.
Show more
Pestering me on push notifications
Every time i look at my order status it asks me to enable push notifications. i don’t want to because they have too much marketing. stop asking every single time !
Casula GYG
Fries where not cooked in the store was cold and soggy not crispy . Fresh batch of chip should be after a long period not selling
Lots of annoying marketing ads
Warning: you’ll be swarmed with annoying ads if you install this app. Not that useful anyway
Cannot pay constant bugs
Get new developers. Apple Pay never works. Bugs saying order cancelled when it wasn’t
Breakfast burrito
Got 2 breakfast burritos at Erina store fountain plaza today and talk about shrinkflation. 😳.
It was so little it was a mini mini !!
This sux so much!
So does greed!
So long Guzman 🤦🏻♀️
It was so little it was a mini mini !!
This sux so much!
So does greed!
So long Guzman 🤦🏻♀️
What an absolute shocker! DELIVERY TIMES DO NOT MATCH THE APP! Shows item unavailable!!
This is totally false advertising in the app! The estimated time was 34 minutes! The actual delivery was over 50 minutes and food was cold!
That is not even food safe!!
Placing orders items unavailable over and over sit there and try another try another try another guess what? You go to the car after you’ve got one that works and suddenly you’ve got 23 items in your cart
NEVER AGAIN!
That is not even food safe!!
Placing orders items unavailable over and over sit there and try another try another try another guess what? You go to the car after you’ve got one that works and suddenly you’ve got 23 items in your cart
NEVER AGAIN!
Show more
Very good
I
Very disappointed
I have order through drive through. Nachos fries mini. Told them no meat. I have received the order only fries , no nacho inside. Charged me 11.40$ for nothing.
Signup flow broken
Verification doesn’t work
WTH
So this is about what I got from them like food and so I got beef nachos after a netball carnival and some chips and a soft drink the next day I vomited more then once I am VERY disappointed
Timing is so bad
Order online, line up with a bunch of over eager uber drivers. No comms from the GYG team. App basically says it’s ready when it estimates it should be ready, which bares no relationship to reality. I’ve lined up for 15’minutes after it says ready. I don’t get the point of ordering ahead, when I rock up and it’s not even close to ready. Even my local takeaway gets this done better.
Show more
Do not update the app
Last ordered in November 2025. Next time I went to order the app was updated, my account logged out and couldn’t log in.
All help pages say to login with email and password which is no longer possible.
Help pages also suggest to reset your password from the login page, also not possible.
Logged a support ticket as per the help pages suggestions. Nothing from GYG other than we’re looking into it.
Previously ordered once per week but will not be back until you get your $hit sorted!
All help pages say to login with email and password which is no longer possible.
Help pages also suggest to reset your password from the login page, also not possible.
Logged a support ticket as per the help pages suggestions. Nothing from GYG other than we’re looking into it.
Previously ordered once per week but will not be back until you get your $hit sorted!
Show more
Buggy
After ordering, the pop down notification doesn’t leave
Reasonable app
The app features work reasonably well. It is sometimes difficult to find items. Customisation is easy. There is no order to table feature for dine in.
DO NOT use the app for delivery.
The delivery from the app is through UBER.
The Uber deliverer delivered the breakfast order and spilt the coffee all over my food ruining it.
I attempted to get a refund through Guzman and they said it's Ubers problem and then I attempted to get a refund through Uber and they refused.
Their customer service is an absolute joke.
Do not use.
The Uber deliverer delivered the breakfast order and spilt the coffee all over my food ruining it.
I attempted to get a refund through Guzman and they said it's Ubers problem and then I attempted to get a refund through Uber and they refused.
Their customer service is an absolute joke.
Do not use.
Show more
Notification
The app keeps on sending notifications even after picking order the notification is on and the only option is to delete the app. Close the app turn off the notification doesnt work
New update is a big improvement 🌯
I have been using the GYG app for a while now, it used to be slow and cumbersome with so many steps just to work out the menu. The new update is a nice change to this making it very easy to see on a map the restaurant I would like to order from and quickly see what that restaurant sells.
MASSIVE IMPROVEMENT FOR THE BETTER 🙂
Everything feels much faster compared to before. It feels like an app and less like spinning junk now.
Update: it now has Apple Wallet. Great. 5 stars now
MASSIVE IMPROVEMENT FOR THE BETTER 🙂
Everything feels much faster compared to before. It feels like an app and less like spinning junk now.
Update: it now has Apple Wallet. Great. 5 stars now
Show more
Great app, and accessible too, but….
Needs a tip function!