The worst app. Never connects.
This app is soooo bad. We installed this system by mistake. The worst mistake we ever made. This app never connects. In the last two years, we had so many issues unlocking the door. Sometimes you have to try atleast 20 times by reopening the phone to unlock it. Better fix your app if you want peopel to use the system. I waited two years to write this review thinking that it would improve one day.
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Intercom button
Would it be possible to have an intercom button
Still not fixed for IOS 16
Title sums it up perfectly. I have an ipad that was updated to the latest iOS and since then it can’t connect to anything.
Doesn’t work on iOS 16
The app works fine on android phones but doesn’t work on iPhones. Please resolve this issue.
IOS 16.1 is not loading my controller
Our organizations android phones connect to as-manager with no issues, our iPhones will not as of update iOS 16 & 16.1. App and iOS are current versions of 16.1 for iOS and 1.4.1 for GV-Access
Crashes on iOS 16
Crashes on iOS 16 update
Needs ability to filter doors by user
The app is too busy and not too intuitive if assigning user profiles at a residential building. It really needs the ability, under Operator accounts, to disable the visibility of door groups that the assigned login doesn’t have access to open. Otherwise they are far too many features and doors to sort through before they get to their enabled, limited access features
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Straight garbage product backed by garbage support
Well, will NEVER use their low quality products. It is clear that they have no idea how to build an access control system. Have several clients as every single one has issues. Finally ripped it out and replace it and problems gone. Very expensive lesson.
They used to be a good company but stay away and save yourself the hassle. We moved to PDK cloud access and are very happy!
They used to be a good company but stay away and save yourself the hassle. We moved to PDK cloud access and are very happy!
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Excellent
Very simple to use and does what it says...
No doorbell
The doorbell notification is no longer working for iPhone.
It used to and it still works in android but not IOS.
It used to and it still works in android but not IOS.
Easy to use
Great app! Keep up the good work!
