WORST GYM
Absolutely terrible experience. I’ve been trying to cancel my membership since May 2026, yet they continue charging me every single month. I’ve contacted customer service repeatedly, but they keep ignoring my requests and telling me I need to pay for another month before they can cancel it. How does that even make sense? Cancelling a membership shouldn’t be this difficult. Extremely frustrating, unprofessional customer service and an absolute waste of time. Would not recommend.
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MMonsoonAty
STOP FOCING ME TO UPDATE THE APP TO USE THE GYM
STOP FOCING ME TO UPDATE THE APP TO USE THE GYM. Constant spamming of updates, I’ve had to update the app multiple times right before entering the gym. Can’t use it without a force update.
Aabdullah2001101
Response from developer
Hi, thank you for taking the time to share this. We've passed your feedback to our app team, and we keep improving the app with regular updates. If anything isn't working for you, please speak to the reception team at your branch and they'll guide you on what to do.
The New App is Way better
The new App feel smoother and better UI. I can book classes directly now. They gave a chatbot, that resolves my question way faster now.
JJJoshy joy
App forces an update then doesn’t download
Really frustrating when the app forces a last minute update when you log in, and then are stuck trying to get into parking, and the app doesn’t download the update! The whole update process needs to be revisited in light of the user experience - as of writing this review, the update is stuck in a downloading view despite multiple attempts!
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MMNK78
Gym
GymNation is a great gym with a brilliant selection of classes and beautiful aesthetics. However, the app needs a few tweaks to make booking classes smoother. The waitlist should be available for all classes, rather than only some, and shouldn’t close two hours before the session.
RReanna2_1_3
