Current version is buggy
When are you going to fix this buggy version of the app. It used to work great but now not so much.
Hijacked my account!
I’ve made multiple attempts to cancel my account when my church decided to go with a different online giving app. THIS APP WILL NOT ALLOW ME TO CANCEL MY ACCOUNT! I literally sign in with my username and password, then to supposedly delete my account I’m just supposed to go to my profile, enter my password to delete it, and that should be it. WRONG! The same password I use to log in is “not found” when I try to delete the account. I go into FAQ and it recommends to try changing my password. Automated customer service sends me an email with a link to reset my password. I click on the link and I follow the instructions perfectly to change my password (one capital letter, one lower case letter, one special character, at least 8 characters long) and...nothing. Simply won’t let me proceed. The page just keeps resetting itself asking for the new password which I kept putting in. Tried like 8 different passwords and it wouldn’t let me continue. I email customer support. They send me ANOTHER link to reset my password. Except this time the link provided just takes me to a page to donate more money. Nothing else. I can’t continue. Multiple emails have been sent to customer support and they just keep sending me links to reset my password. I figured maybe I’d just go ahead and delete my credit card information to make sure they don’t keep taking payments out of my card...NOPE. Can’t find anywhere on here to delete or change my credit card information. I bet if my card expired, you’d let me know how to change it! This app was fine while I used it but there is NO REASON to make it impossible to delete your account. I don’t trust this app. Something is very shady about all of this.
Show more
Gyve-not
Sadly, it only works for some. Tried to sign up to give but the same email I send and receive from every day pops up the message that it’s invalid. Frustrating when you’re trying to do something good.
Doesn’t load dead app
Bad doesn’t work anymore dead app
App not needed
Since you cannot give IN the app, what’s the purpose of the app? Seems a waste. Tap “Give” and you’re redirected to the website. It’s 2020. Have you not figured out how to process transactions IN your app?
