Subscription & Problems
Response from developer
Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't satisfactory. H2D offers many free features that allow you to check the status of your DAB pump, receive notifications in the event of anomalies, monitor water and energy consumption, and use comfort functions. You can always use the local connection, which allows free access to the available functions. We hope this suggestions are useful to you! Also we would like to know more about your feedback on usability, and we invite you to contact us through the H2D APP contact form on the home page. We look forward to hearing from you!
Can only do 2 things
Response from developer
Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't satisfactory. H2D includes many free features, and we confirm all comfort functions usage and configuration are included as well. We appreciate your feedback and would like to know more about this. We invite you to contact us through the H2D APP contact form on the home page, so we can look for a solution. Hope to hear from you soon!
Utter Garbage
Constantly asking for money. Extremely disappointed.
Response from developer
Thank you for taking the time to share your experience with us. We apologize that your encountered difficulties with login and settings in H2D, we checked the system status and everything looks normal, but don't worry we are here to help! If you still cannot login or if you are having issues with changes we invite you to contact us through the H2D APP contact form on the home page, so we can support you. Hope to hear from you soon!
Umstieg von der DAB App unmöglich
Response from developer
Vielen Dank, dass Sie sich die Zeit für Ihr Feedback genommen haben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht zufriedenstellend war. Wir haben H2D so konzipiert, dass es einfach zu bedienen ist, und freuen uns, dass es für so viele Nutzer hilfreich ist – dennoch sind wir stets bestrebt, es weiter zu verbessern. Wir würden gerne mehr über Ihr Feedback erfahren und laden Sie ein, uns über das Kontaktformular auf der Startseite der H2D-App zu kontaktieren; unser Serviceteam hilft Ihnen gerne weiter. Wir freuen uns darauf, von Ihnen zu hören!
Money grab
Response from developer
Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't satisfactory. H2D includes many free features, that allow you to check the status of your DAB pump, receive notifications in the event of anomalies, monitor water and energy consumption, and use comfort functions. You can also use the local connection mode to access additional features at no cost. We appreciate your feedback and would be happy to hear more through the in-app contact form.
