H2D DAB User Reviews

Is H2D DAB Safe?

Not enough ratings yet to assess H2D DAB.

Is H2D DAB Legit?

H2D DAB appears to be a legitimate app. AppsHunter Legitimacy Score for H2D DAB is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Utter Garbage

Can’t connect most of the time. When it does connect, it won’t save any changes and throws an error with no troubleshooting code.

Constantly asking for money. Extremely disappointed.

Money grab

A premium subscription to try bleed money out of its customers who already bought a pump?? This is a basic app that try’s to make money from you literally performing basic functions with your pump. This is scummy way to operate your business!

Response from developer

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't satisfactory. H2D includes many free features, that allow you to check the status of your DAB pump, receive notifications in the event of anomalies, monitor water and energy consumption, and use comfort functions. You can also use the local connection mode to access additional features at no cost. We appreciate your feedback and would be happy to hear more through the in-app contact form.

Another useless app

All these apps require internet connection and want your life history to operate. All I want is a simple app to connect to my pump and see what it’s doing. I don’t want you to have my information.

Response from developer

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't satisfactory. H2D offers many free features that allow you to check the status of your DAB pump, receive notifications in the event of anomalies, monitor water and energy consumption, and use comfort functions. We'd like to reassure you that registration is free and requires very little general information, but if you prefer not to register, you can always use the local connection, which allows free access to the available functions. We hope this suggestions are useful to you, but feel free to tell us more via in APP contact function or h2d.com.

Review

Some features are good but the options like sleep mode cannot be changed once set . I am trying to change from min to max and I cannot do it and it doesn’t save at all .

Response from developer

Thank you for taking the time to share your experience with us. We apologize that your encountered difficulties with comfort functions in H2D, but don't worry we are here to help! The comfort functions settings can be changed freely, but it's necessary to stop them before changing their values. I hope this information is going to help you, but in case you want to share more details feel free to write us from the in APP contact function in the home page. We look forward to hearing from you!

Presque parfait

L’application est simple et intuitive, mais je doit avouer que un raccourci pour les fonctions Power shower et good night serait les bienvenues ainsi que la passerelle vers Apple home pour les possesseurs d’iPhone

Response from developer

Votre avis positif nous a fait très plaisir, et nous vous remercions infiniment d'avoir partagé votre expérience avec H2D ! Concernant les raccourcis vers les fonctions pratiques, nous vous confirmons qu'ils sont disponibles sur la page d'accueil. Si vous ne les voyez pas, veuillez nous contacter à l'adresse https://h2d.com/end-user/#contacts afin que notre équipe d'assistance technique puisse vous aider. Nous espérons avoir de vos nouvelles prochainement !

New app terrible

Keep the old app so much better than this one which is so sloooow to load information.
No functionality to erase old errors in error history after error resolved - so end up with an error history of thousands - yes u can filter the dates of errors but they persist in the history causing slow loading of even one day of history..
No functionality to delete the last error on the front page screen again after situation resolved .. stays until next error comes along which could be months..
Note to developer - please fix this functionality & general speed of loading information.
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Response from developer

Thank you for taking the time to share your experience with us. We apologize that your encountered difficulties with H2D, but don't worry we are here to help! The "reset errors" function is still available under the device section which can be simply accessed either by tapping on the arrow on error details, or from the quick actions list on the device section: from the home page select your installation --> select the device. Also the errors list is meant to show only the active issues, so if even after resetting the error it's still visible, it's likely to be still active on the device. Hope this information will help you, but in case you want to share more details feel free to write to us from the H2D app contact form or by visiting https://h2d.com/end-user/#contacts. We look forward to hearing from you!

Parfait

Bonjour,
Le migration de dab live vers H2D a nécessité l’intervention du support qui a été réactif et efficace. L’application fonctionne correctement même si encore quelques latences sur l’affichage du débit par litre par exemple.
Cordialement.

Response from developer

Votre avis positif a illuminé notre journée ! Merci beaucoup d'avoir partagé votre expérience avec H2D. Si vous avez d'autres suggestions ou commentaires, n'hésitez pas à nous contacter, même via l'application!

Useless unless you pay

I just spent $4K for a DAB booster pump. The installer told me I could turn it on/off and adjust the pressure with this app. True, but he didn’t say DAB wants 20 Euro/yr to enable all such actions. This is chintzy and cheap. Every other wifi-enabled appliance I have purchased for my home came with a free, fully functioning app. DAB should be ashamed to treat their customers this way.
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Response from developer

Thank you for taking the time to leave your review. We apologise that you had a negative experience, but here's a suggestion for you: it's always possible to connect to the device for free via local connection, have a look at the "Local" button on the lower menu in H2D where you can find all information and step by step guide on how to connect to your device. Hope this suggestion will help you, and feel free to contact us through the in APP contact form for further information. We look forward to hearing from you!

New Update

The previous apps were ok but confusing to the homeowners. This makes it easier for them to upgrade if they want the extra features while my guys can still monitor. We deal with a few different brands and DAB system for the features and cost is still top notch. Got 22 pumps connected. Only issue is that I wish they had more than just the Esyline.
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Response from developer

Joey, your positive review brightened our day! Thank you for sharing your experience with H2D. If you have any further suggestions or feedback, please feel free to share!