Häfele Connect Mesh 2.0 User Reviews

Top reviews

App still needs a lot of work

I’m not sure whether Hafele outsourced the coding of this app, but it is very unreliable. Doesn’t always connect to the mesh box even when you are 2 ft away. Doesn’t always connect to the gateway even if you are close. Never shows the correct status of the devices connected to it. Pretty rudimentary coding for schedule (ex: what about using sunrise and sunset offsets …)

After over a year this is still a terrible app. Not sure who is doing the coding but this certainly doesn’t help the Hafele brand
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Response from developer

Dear P8064, Thank you very much for your detailed feedback. I acknowledge your wishes for further improvement and new features and have passed them on to our team. – Julian from your Connect Mesh team

Good hardware weak software

The user software is behind in many ways. It’s not for instance location aware. When setting time control for example doesn’t support “sunset” or “sunrise”. Why not use the GPS provided on the mobile phone to automatically determine this? Use it time control for light is heavily dependent on ambient luminance. Many other basic home automation apps provide this. HomeKit integration is non existent. A WiFi bridge is available (not free) but unsure if buying that allows for remote management. At the moment you have to be near the mesh to manage it.
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Response from developer

Dear Darveesh, thank you very much for your detailed feedback and for highlighting where the app can better support the strengths of the hardware. Suggestions like location‑aware time control (e.g. “sunset” / “sunrise”) and clearer options for HomeKit integration and remote access are particularly valuable to us and are being considered as we further develop our scheduling and connectivity features. We appreciate you taking the time to share your experience and will use your input to keep improving the overall system. – Yours sincerely Julian from your Connect Mesh Team

Terrible

Hafele needs to get with the times! This app is absolutely terrible and it looks like it’s 10 years old. Won’t even account for daylight savings time! Why would anyone use these outdated products when there are 1 million other companies out there with better apps, better support, and better products.
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Response from developer

Dear ClosetLights, thank you for sharing your opinion. We understand that you are very dissatisfied with the current state of the app. Regarding daylight saving time: the devices in your Connect Mesh network obtain the current time from the connected smartphone and also store the next time change. Between time changes, it’s only necessary to connect the app to the network once so the devices can update their time information. To move to concrete improvements, it would be very helpful if you could describe more specifically which functions do not work as expected for you. With this information, we can better analyse potential issues and use your feedback in a constructive way for future updates. We appreciate you taking the time to write a review and remain committed to improving both the app and the overall experience. – Yours sincerely Julian from your Connect Mesh team

App needs a lot of work

I’m not sure whether Hafele outsourced the coding of this app, but it is very unreliable. Doesn’t always connect to the mesh box even when you are 2 ft away. Doesn’t always connect to the gateway even if you are close. Never shows the correct status of the devices connected to it. Pretty rudimentary coding for schedule (ex: what about using sunrise and sunset offsets …. These are lights …). No connection to Google only Alexa. After several years of development still pretty basic. How about adding a connection to Home Assistant?
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App still has many issues

Please, please stop updating this app. You’re making it worse. Every update makes us move backwards. Now when I connect every room, every device is labeled in the opposite state it is actually in. It says the light is on 100% when in fact it is off.

Response from developer

Dear P8064, Thank you very much for your detailed feedback. I acknowledge your wishes for further improvement and new features and have passed them on to our team. – Julian from your Connect Mesh team

App still has issues

In spite of many updates, this app is not working correctly. Here is just one example: all my devices (lights) are “on” (currently controlled through a schedule) but all of the devices show “off” in the app. This has been an issue for over a year. I’ve told all my customers to hold off using the app to control their lights until they fix the issue
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Response from developer

Dear P8064, Thank you very much for your detailed feedback. I acknowledge your wishes for further improvement and new features and have passed them on to our team. – Julian from your Connect Mesh team

Nach dem neuen Update geht NICHTS mehr

Danke Häfele, dass ihr ein schlechtes System noch viel schlechter gemacht habt.
Nachdem ich eine 70€ Loox Fernbedienung nach 2 Jahren nicht mehr koppeln konnte & einfach die App Usage hingenommen habe, kann ich nach dem aktuellen Update und der Migration meine LED Stripes GAR nicht mehr an und aus schalten. Reset & neu verbinden hat nichts gebracht.

Wird alles raus gerissen & gegen was anders getauscht. Unfassbar schlecht leidrr.
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Scenes in schedules don’t work

This is a frustrating app. Multiple updates but still many things don’t work. My latest example set up three schedules to initiate three different scenes. Schedule starts and only 2 of six lights come on. If I initiate the scene myself all the lights come on. Hafele, you should be embarrassed to release such junk!
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Response from developer

Dear P8064, Thank you very much for your detailed feedback. I acknowledge your wishes for further improvement and new features and have passed them on to our team. – Julian from your Connect Mesh team

Tolle App! Sehr Anwenderfreundlich

Installation klappt super, die neue Version ist doch deutlich besser als die erste. Weiter so, bin sehr zufrieden 👍🏼

Schlimmer geht nimmer

Seit 1 1/2 Jahren versuche ich die unter meinem Bett befindlichen LED Streifen über Bewegungsmeldern zum leuchten zu bringen, ich nutze in der Homeautomatisierung, Shelly. IO Broker, Home Assistant Grafana und vieles mehr, aber die Meshbox mit 2 Bewegungsmelder von Häfele bringt mich technisch an meine Grenze. Ich habe es nicht geschafft die Bewegungsmelder, sei es Kabelgebundenen, oder per Funk einzubinden.
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Nur Hochformat

Dass die App nur im Hochformat zu bedienen ist, nervt total, gerade beim switchen zwischen Apps.

Danke für die Zeitschaltuhr!

Ich freue mich sehr über diese zweite Version der App und insbesondere über die Möglichkeit, Geräte nun automatisch nach Zeit zu schalten. Vielen Dank dafür! Ein Stern Abzug nur deshalb, weil sich die App bei der Einrichtung mehrfach aufgehängt hat.

HomeKit?

Please add HomeKit support for a more seamless integration into Apple’s smart home ecosystem.

Response from developer

Dear showbiz, thank you for the review! I noted your wish for an Apple HomeKit integration and handed it over to our development team. – Best regards, Julian from your Connect Mesh team

Frustrating

This is a very frustrating app as it doesn’t consistently work. Sometimes it shows the current state of my lights. Sometimes it doesn’t. The scheduling feature is very limited. E.g. I like to change the lighting schedule based on sunset (turn on lights when it gets dark). There is no support for Google, only Alexa which works intermittently. I have the connect gateway which lacks any instructions to help you make it useful. Clearly a work in progress.
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Response from developer

Dear P8064, Thank you very much for your detailed feedback. I acknowledge your wishes for further improvement and new features and have passed them on to our team. – Julian from your Connect Mesh team

Sehr gut ABER

Die App ist deutlich besser als V1, allerdings hatte ich recht lange Probleme mit der app wo diese sich geweigert hat sich zu verbinden, diese wurden aber scheinbar mit einem Software Update behoben.
Ein Wunsch den ich noch hätte wäre, falls technisch möglich, eine Einbindung in shortcuts oder ein “Schalter” Widget für den Home Screen oder eine Einbindung in Apples HomeKit.
Ansonsten aber alles Top👍
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Tolles System

Wir nutzen Connect Mesh von Häfele seit einigen Jahren.
Das Update ist super.

Licht-Einstellungen und vorallem die Steuerung auch außerhalb der App war bei uns im Haus nie einfacher.

Weiter so…

Can’t re connect after another App user has connected.

Mesh 2 has some great features but it can also be really really frustrating!

Example if 2 people have the App and I close app after use and say the second person connects, the first person is now totally locked out of the app at all times.
It’s frustrating because if you are one now wants to use you need to do a full space Install/reconnect back to the mesh box.
Once you do this and you trial/test to see if working the second person is now locked out and needs to reconnect to mesh mesh box Install.

Surely two people can have the app on their device.
I understand one user at a time connected to Bluetooth, but if the other person is signed out, then the next person should be able to connect.

This also makes it really frustrating if one person has left the house and the lights need to be changed.
Once again, you have to do a full install or reinstall to be able to access lighting.

Would love to hear from support if there’s a setting or something that are required to do to prevent this from happening.
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Eigene Szenen auf Schalter legen?

Warum kann ich nicht meine eigenen Szenen auf einen Schalter/Taster legen, sondern nur voreingestellte?

Timer not working still

Tried many emails with Haefele customer service, updated the app many times, rewrote my schedules, and the timer still only works randomly. Sometimes the lights come on per schedule, sometimes they turn off early.

Inductive light switch now randomly requires two swipes to turn lights off and on.

I waited 2 years for the time function and unfortunately it doesn’t work. My daughter’s $20 Amazon LED lights, however have a flawless times. Haefele can do this.
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Response from developer

Dear Haug Haus, Thank you for sharing your experience with us. We apologize for the ongoing issues and appreciate the details you’ve provided. Rest assured, we’re addressing the concerns you’ve raised and are committed to finding a solution. We value your feedback and are dedicated to improving your experience with our product. – Kind regards, Julian from your Connect Mesh team

Intuitive App! Toll umgesetzt

Die App ist sehr intuitiv und einfach zu bedienen. Ich benutze sie schon länger und mir gefällt die neue Version mit den neuen Funktionen um Längen besser. Top!!