Exceptionally fragile
The app/hub seem to work only on one Wi-Fi band, and it is a roll of the dice whether you get that band or not when you are setting up the app. And if there is a glitch in the service, then you have to go through the process all over again of trying to get connected. If it gets onto the wrong band (5 GHz) then the app will not connect to the hub, and you cannot control your systems.
Furthermore, in the app if you click on the link that says “Support,” you get to the somfy website — and there are no support links anywhere to be found.
Bottom line: the physical systems are well engineered, as far as we can tell, but the software is deficient.
Furthermore, in the app if you click on the link that says “Support,” you get to the somfy website — and there are no support links anywhere to be found.
Bottom line: the physical systems are well engineered, as far as we can tell, but the software is deficient.
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WWwwwls2
Where is the remote?
Back in the 50s, 60s, and 70s you had to physically touch a TV to get it to operate. Then came the remote. We no longer had to get out of our comfortable chair to operate the TV. The problem was the remote was never where it was supposed to be. TaHoma also has remotes to operate their shades, but they’re never in their right place either. But they do have The App. In today’s society, everybody has their phone and if they lose it, they immediately find it. From the TaHoma App, I can operate all of my shades, and don’t have to worry about a remote. The TaHoma App is a game changer.
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PPoetrob
Perfectly fine
Worked perfectly fine with Alexa, then Alexa had a glitch, reset connection and it’s now restored
SSteveDEMartin
Doesn’t really work with Google Home
Claims to work but the software on the central hub is intermittent. We have spent £5k putting Internet throughout our house and all other connected devices in the same room work. The app lags, is unresponsive doesn’t do as you ask it to.
MHmichael hanney
Nick
Just mediocre , always getting knocked off app.
MMiklos7-3-5-0
