DONT WASTE YOUR TIME
Says the sensor is paired but it’s not syncing. Just a yellow triangle that says “never synced”.
When I go to my Bluetooth settings it will go on and off “connected” and “not connected” we’ve done everything we could and this is the last day to start the clinical trial I’m in. If it isn’t fixed today then I can’t continue the trial.
Not sure if the IOS 17.1 update has something to do with it but it’s extremely frustrating that I missed spending time with my 1 year old son and in laws that drove 3 hours just to spend time with their grandson. I wasted 6.5 hours syncing this crap piece of plastic that won’t even work.
RESPOND TO THE PEOPLE REACHING OUT FOR TECHNICAL SUPPORT PLEASE
When I go to my Bluetooth settings it will go on and off “connected” and “not connected” we’ve done everything we could and this is the last day to start the clinical trial I’m in. If it isn’t fixed today then I can’t continue the trial.
Not sure if the IOS 17.1 update has something to do with it but it’s extremely frustrating that I missed spending time with my 1 year old son and in laws that drove 3 hours just to spend time with their grandson. I wasted 6.5 hours syncing this crap piece of plastic that won’t even work.
RESPOND TO THE PEOPLE REACHING OUT FOR TECHNICAL SUPPORT PLEASE
Show more
I CAN’t log in!!!
Why it’s not working!
Promising but not syncing
Like this app and easy set up but won’t sync with my health app. Doing manual entries and want this days to show in health App
Cannot sync with Health app
Sync error when try to switch on Sync within the app, despite being set to ‘on’ in Health app. Also, my Spiriva is 2 puffs once a day but this is not an option in the app, so I cannot set this medication.
Health not syncing
Error when trying to turn on Health
Peace of mind
I can check up on my kids and know when they’re taking their inhaler w/o standing over them every day.
Disappointed
The device continually loses its sync with my iPhone. Have done all steps outlined my customer support and continues to happen. Customer support states no data will be lost when not synced, NOT true! If this problem was resolved, this device is worth its cost!
Response from developer
Hello Laura, Our apologies for this inconvenience and I fully understand your frustration. I will follow up with our support team and our engineers to see if this can resolved. ~The Hailie Team
Great app and sensor
Very intuitive. Great overall.
Response from developer
Thank you, trevordt! ~The Hailie Team
