About
What's New in HailMate
2.1.1
September 12, 2026
Claim notes are now a conversation • Reply to any note, so a question and its answer stay together • @mention a teammate and they get notified — replies notify too • Attach photos and files to a note, and file them into Media or Documents if you want them kept there • Edit or delete your own notes • Rebuilt on the phone so a long thread is readable one-handed Board Room and job chat • Board Room on your phone: company rooms with controlled membership, kept separate from per-claim chat • An unread badge, so a room message nobody tagged you in doesn't go unseen Nimbus on the phone (companies using their own AI key) • Available to every role now, not just the office • Supplier quote calls with a live transcript in the task card • Vehicle valuation moved into Nimbus — one Get Value button Parts and suppliers • Shared HailMate supplier catalogue, with nearby discovery in Australia • Find a supplier from your phone, including from a technician's shared location • The parts queue shows what is genuinely still open — receiving a part closes it Photos load much faster • Job cards fetch a small preview instead of the full-size photo • The photo viewer loads the picture you are on and its neighbours, not every original at once My Jobs cards • The cover photo you chose for the vehicle — the same one the Dashboard shows • The full make and model, no longer cut short • The job's RO / Job number on the card Evidence packs • One consistent pack: save it to your device or email the assessor directly • Fixed: a priced pack could be discarded while it was being built Quoting and money • Hourly R&I prices the hours from your matrix at the rate on the claim • Lump-priced jobs show PDR / R&I / Total instead of "No panels assessed" • Correct the estimating platform (CCC ONE, Mitchell, AudaNet) beside the reference number • Retarget a new estimate to another storm or repair centre as you add it • HailMate's platform fee on card collections is now 0% — you pay only your Stripe processing fee Scheduling • Rostered days off, on a month calendar on every team profile Fixes • Changing a storm no longer leaves a job attached to a repair centre that isn't in it • US claims read miles, not kilometres — and the valuation no longer misreads them • A new job records the tax policy of the company it is filed under • Location sharing catches up when you come back to the app
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HailMate Starter
HailMate Starter Plan
