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Haismart

Haismart

by Haier Singapore Investment Holding Pte. Ltd.

75 ratings
36 reviews
πŸ”§ Utilities
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • November 16, 2019
  • July 2, 2026

Developer

Haier Singapore Investment Holding Pte. Ltd.
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About

Control and monitor your smart home devices remotely. This application provides access to view the status of your connected appliances and manage them online, ensuring convenience and peace of mind.

βœ“Remote appliance management
βœ“Online device control
βœ“Appliance status view
βœ“Anytime, anywhere access
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What's New in Haismart

5.5.0

July 2, 2026

1. Optimize device model search logic for faster matching 2. Pakistan: Officially launched mall service 3. Enhanced user experience for certain feature

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User reviews

Most RecentHighest RatedLowest Rated

Could be improved

Sometimes it gets disconnected from the devices and becomes difficult to reconnect which is very frustrating.
HjtullahHjtullah

Response from developer

Hi there,we felt sorry about the issue.Could u send us the details with screenshots or video recordings via Email: xuelin.it@haier.com? Also we need your Haismart account. Many thanks! Our engineers will check and fix it once we received your infos.

Electricity consumption

Hi team The app works wonderfully and had been running smoothly. However, for the past 3 days, I have not been able to see the electricity consumption units for my air conditioner, even though this feature was working perfectly before.I contacted customer support, but they said they could not do anything about the issue and did not even register my complaint. Disappointed with the lack of support. I hope the team addresses this issue and improves the customer service experience.
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Satty21Satty21

Response from developer

Hi there,our engineers team has identified the root cause-server side data loss occurred due to overload from the large surge in AC data volume.And we have since scaled up sever capacity to resolve the issue.Please continue to monitor the APP performance.Please contact us if any problem persist.

KWH consumption stopped working

The app has many bugs.. first is kwh consumption stopped after 10-12 days.. connection is there and everything works just consumption is not monitoring. Second ai eco mode has to be enabled each time i turn on ac and if I use remote.. all settings are gone which ai set from the app.
vivekdhimannvivekdhimann

Response from developer

Hi there,our engineers team has identified the root cause-server side data loss occurred due to overload from the large surge in AC data volume.And we have since scaled up sever capacity to resolve the issue.Please continue to monitor the APP performance.Please contact us if any problem persist.

Advanced mode grayed out

Advanced mode is grayed out and not working. AI mode is not working on phone.
MayankmykMayankmyk

Response from developer

Could u send us the details here or by mail: xuelin.it@haier.com,? Many thanks!

Worst App

This app has so many glitches with Robot Vaccum Cleaner CIVIC X11 PRO. Mopping option does not work. Water pumping stops. Sometimes resetting the device and recreating map solves the issue. Some times it does not. The map data corrupts and occasional creation of map is required.
Rkvr11Rkvr11
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FAQ

What does this app do?

This application allows you to manage your smart appliances online from anywhere. It provides access to view the status of your connected devices and control them remotely.

What are the key features?

Key features include remote management of smart appliances, online control, and the ability to view the status of your connected devices anytime and anywhere.

Is this app free to use?

Yes, the application is available for free. There are no associated costs for downloading or using its core functionalities.

What kind of devices can I manage?

The app is designed to manage smart appliances that have been bound to the system. It provides access to the status and control functions for these connected devices.