Haismart appears to be a legitimate app. The AppsHunter Legitimacy Score for Haismart is 83 out of 100 points across 7 verification signals from App Store and developer data.

Haismart User Reviews

Name: Haismart
Rating: 3.22667 (75 reviews)

Haismart

Haier Singapore Investment Holding Pte. Ltd.

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience12.8% of reviews

Neutral17.9% of reviews

Negative experience69.2% of reviews

~ Based on 39 written reviews from the US App Store.

Is Haismart Safe?

Haismart has mixed safety signals based on user ratings. AppsHunter Safety Score for Haismart is 66/100.

This assessment is based on 75 user ratings, with an App Store average of 3.2/5.

Safety Analysis

23.5% of ratings point to a safe experience

23.5% of ratings suggest some concerns

52.9% of ratings point to a risky experience

~ Based on 17 App Store ratings for Haismart.

Is Haismart Legit?

Haismart appears to be a legitimate app. AppsHunter Legitimacy Score for Haismart is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Dark mode is not consistent

The app doesn’t follow dark mode consistently at night. While the homepage appears dark at night, the device control page , some of the settings page stays in light mode. That hurst eyes if you use the app in the night. And the self cleaning reminder also doesn’t reset itself after self cleaning.

Ankush_0903

a month ago

Response from developer

Hi there, the feature about the dark mode consistently at night is already on our plan, thanks for your suggestion.And please kindly stay tuned.

Mapping problem

The saved map from map list is getting deleted automatically

HAFIS TP

2 months ago

Response from developer

Hi there,we felt sorry about the issue.Could u send us the details with screenshots or video recordings via Email: xuelin.it@haier.com? Also we need your device model, your device MAC/ID,your Haismart account. Many thanks! Our engineers will check and fix it once we received your infos.

Sleep curve not working

After updat sleep curve not working in ac please check and update

Rahul-.-

3 months ago

Response from developer

Could be improved

Sometimes it gets disconnected from the devices and becomes difficult to reconnect which is very frustrating.

Hjtullah

3 months ago

Response from developer

Hi there,we felt sorry about the issue.Could u send us the details with screenshots or video recordings via Email: xuelin.it@haier.com? Also we need your Haismart account. Many thanks! Our engineers will check and fix it once we received your infos.

Electricity consumption

Hi team The app works wonderfully and had been running smoothly. However, for the past 3 days, I have not been able to see the electricity consumption units for my air conditioner, even though this feature was working perfectly before.I contacted customer support, but they said they could not do anything about the issue and did not even register my complaint. Disappointed with the lack of support. I hope the team addresses this issue and improves the customer service experience.

Satty21

3 months ago

Response from developer

Hi there,our engineers team has identified the root cause-server side data loss occurred due to overload from the large surge in AC data volume.And we have since scaled up sever capacity to resolve the issue.Please continue to monitor the APP performance.Please contact us if any problem persist.

KWH consumption stopped working

The app has many bugs.. first is kwh consumption stopped after 10-12 days.. connection is there and everything works just consumption is not monitoring. Second ai eco mode has to be enabled each time i turn on ac and if I use remote.. all settings are gone which ai set from the app.

vivekdhimann

3 months ago

Response from developer

Advanced mode grayed out

Advanced mode is grayed out and not working. AI mode is not working on phone.

Mayankmyk

5 months ago

Response from developer

Could u send us the details here or by mail: xuelin.it@haier.com,? Many thanks!

Worst App

This app has so many glitches with Robot Vaccum Cleaner CIVIC X11 PRO. Mopping option does not work. Water pumping stops. Sometimes resetting the device and recreating map solves the issue. Some times it does not. The map data corrupts and occasional creation of map is required.

Rkvr11

6 months ago

Worst app

Not working after once logged out and again log in. Suggest other app to use the facility

Mukul311

a year ago

Response from developer

Thank you for sharing your feedback. We are sorry to hear you are having issues with our app. To provide the best support to you, could you please to contact our support team through the "Feedback" function under the "Service" menu in the app with details.

Advance option , showing like hidden file

Al climate control, advanced self cleaning, timer, sleep curve etc , showing hidden functions, it’s not functioning

sarbu1010

a year ago

Response from developer

Dear users, we have two ways of binding, if the page shows bluetooth, it means you only use bluetooth to connect, the function couldn't use. you can binding by wifi, then you could use these functions. Thank you for supporting Haier.

Need to fix some issues.

Expenses feature isn’t showing. Data loading error during 12AM -1AM

Sabujtxe

a year ago

No option for fridge

Nearby device not found always showing “searching nearby device”

Radhey166

a year ago

Response from developer

Option to turn on with Eco is missing

Kindly add options to turn on device on any of the eco mode. Right now it always start on normal mode.

junaidsidhu123

a year ago

Response from developer

Needs a lot of improvement

Please add widget support and dark mode to your app. A lockscreen widget to turn on the AC would be such great addition.

Pooldude12

a year ago

Response from developer

Hi, friend.We really appreciate your feedback about dark mode and widget support. We will consider your suggetions and adjust the priorites in the upcoming version. Thank you very much.

Not optimal

The Robot vacuum on the app is buggy at best. Doesn’t display properly.

sammmith

a year ago

Response from developer

Hi friend, we apologize for the inconvenice you may have casued! Could you show more details of what you are encountered. Please go to the Feedback function in Haismart, then we could contect you about the problem. Thanks.

Functions not working

Functions that were the isp is not working at all after the 4.0 update

Infamous1116

a year ago

After update my ac is not binding with the app

Ive been using smart since the day i installed the ac in my room and after update wifi is connecting to ac but not binding in app

Javeed asad

a year ago

Response from developer

Add all the features to AC control

I don’t know why all the functions in the remote control does not reflect on the app, I don’t know what’s the point of the app if I will have to still yet use the remote control to remove the light from the AC!! Just add all the features how hard that can be?

AbdullahAgha

a year ago

Response from developer

Hi, Thank you for your suggesting, we pay attention on your great idea. we are glad to hear you more on "Feedbakc" function under the service menu in our appt. Thank you for supporting Haier.