Swindled
Driver spoofed his gps and never showed up. Saw him drive down the road from his hiding spot after canceling and collecting the fare
Just won’t work
Fails to identify “any” addresses, there are some or pre-filled locations.
SCAMMERS SCAMMERS
I’ve never left a review before but I really had to for this. No where in their terms does it say you can’t bring any snowboarding/ski gear. I had a lesson that morning, taxi pulls up, tells me no. Said I can’t bring my stuff? I said I really need to get to my lesson he said “don’t care call a taxi” YOU ARE A TAXI?!
Sooo… I missed my lesson and cost me $100s. Thanks.
Sooo… I missed my lesson and cost me $100s. Thanks.
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Cannot receive SMS
Seems like a great service but cannot receive SMS on American number. Also doesn’t make any sense to input phone number OR email as alternative then have to verify email with a phone number that you know can’t get the SMS.
Huge bugs and basically non functioning
It’s really sad and inconvenient that Hakuba makes such a good effort to do this taxi service yet this terrible Singaporean developer made an app that doesn’t function for 90% of the tourists who come to Japan. It requires a mobile number to register but only sends OTP to Japan and Australian numbers so the rest of the tourists that come to Japan and Hakuba to enjoy the warm hospitality are complete prevented from using the service. Way to go SWAT Mobility for your complete lack of mobility for every day users.
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