App OK but could be so much better
I was worried by the poor feedback when I was first looking to sign up for the tracker almost 2 years ago, but to be fair it does the job.
My caravan is stored remotely on a farm, so I need to know it is where I expect. The map in standard or satellite mode does that, but the update frequency is a bit random.
I need to know if the van is moved that I will get informed. A few times I have forgotten to disarm when moving off or disconnecting the battery, most times I have been called, if I have not been called it’s generally because I remembered to disarm shortly after.
I also need to know the battery level remotely as the tracker and my alarm over several weeks drain the battery, that works well.
When you need to disarm you click the padlock, select how long for and it’s done. You either let it time out or rearm it manually.
I would say the let down is the app that just needs some love and care. The image for my caravan was a car now it says “NOREG”, the battery voltage shown is the same colour as the background so is hard to read and generally the app is very basic. However it just works, it logs straight in and that’s what we need.
My caravan is stored remotely on a farm, so I need to know it is where I expect. The map in standard or satellite mode does that, but the update frequency is a bit random.
I need to know if the van is moved that I will get informed. A few times I have forgotten to disarm when moving off or disconnecting the battery, most times I have been called, if I have not been called it’s generally because I remembered to disarm shortly after.
I also need to know the battery level remotely as the tracker and my alarm over several weeks drain the battery, that works well.
When you need to disarm you click the padlock, select how long for and it’s done. You either let it time out or rearm it manually.
I would say the let down is the app that just needs some love and care. The image for my caravan was a car now it says “NOREG”, the battery voltage shown is the same colour as the background so is hard to read and generally the app is very basic. However it just works, it logs straight in and that’s what we need.
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Now a good system.
Finally, the battery voltage issue seems to have been solved. I have previously given mixed reviews on this tracker and app but following a number of updates I can now say everything works well and have uprated to 5 stars.
Much improved App since update
The old version was dreadfully inoperable especially in places where phone signal was weak but since the upgrade this has worked seamlessly and has so far worked in challenging areas except where there is a complete lack of signal. The operators are efficient at notifying us of our movement once a signal becomes available.
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Works for me
Had this app for 10 months a couple of times forgot to disarm and was called when I had breached my security zone. All other times disarmed and was spot on with location, overall very pleased.
Poor
Having been forced to upgrade to the app based tracker at considerable expense I have now lost the ability to locate the van at any time. The app doesn’t seem to refresh at real time and there is no function (that I can see) to ping the van to get a location whenever you want. You have to wait until the app decides to update the status and location. Considering the extra cost this is a very poor upgrade
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