Halliday DWG User Reviews

Halliday DWG
Halliday DWG
HALLIDAY HOLDINGS PTE. LTD.

Customer Experience

Positive experience13.3% of reviews
Neutral6.7% of reviews
Negative experience80.0% of reviews

~ Based on 15 written reviews from the US App Store.

Is Halliday DWG Safe?

Not enough ratings yet to assess Halliday DWG.

Is Halliday DWG Legit?

Halliday DWG appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Halliday DWG is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

There is hope

I received my glasses in August last year, but I stopped using them after the first three months. I found them to be ordinary glasses with a Bluetooth speaker, and I couldn’t figure out how to use it beyond what the app allowed. However, I’ve been revisiting the glasses recently and noticed that there have been updates. I’m hopeful that they’re continuing to improve their product. Initially, I believe they were testing the market before fully committing to the project.
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Worst experience

Do not waste your money on these glasses. I would not even give them one star.

I bought these glasses because the idea sounded useful and modern. I expected something practical, easy to adjust, and helpful in real life. Instead, the experience turned into one of the most frustrating product experiences I have ever had.

The biggest problem starts with the small lens. The lens has to line up perfectly with your eye, and getting it into the correct position takes forever. I spent more than two hours trying to adjust the little lens so I could actually see through it properly. After all that time, I still could not get it lined up correctly. That alone makes the product almost unusable.

The adjustment process feels way too delicate. The lens moves too easily. If you bump the glasses, touch the frame, move the case, shift the wipes, or accidentally press anything, the little lens can move out of place. Once that happens, you have to start the entire adjustment process again. That means another 20, 30, or even more minutes trying to line the lens back up with your eye.

That may not sound like a big deal until you imagine using these in real life. Imagine walking into a meeting, putting the glasses down for a moment, and then realizing the lens moved. Now you are stuck. You cannot just put them back on and continue. You have to stop everything, fight with the lens, and try to line it up again while people are waiting. That is not practical. That is embarrassing and stressful.

You also cannot easily show these glasses to anyone. You cannot hand them to someone and say, “Try this.” The second someone touches them or moves the lens, the whole alignment changes. Then you have to start all over again. A product like this should be easy to demonstrate, easy to share, and easy to use. These glasses are the opposite.

The one-eye design creates another major problem. Because the display sits on only one side, your eyes do not feel balanced. One eye tries to focus on the little lens while the other eye tries to look normally. That makes your vision feel strange and uncomfortable. After a while, it gives you a headache. It feels like one eye is fighting the other eye.

It also makes you look awkward. People around you may think your eyes are not looking straight because one eye is trying to focus on the lens while the other eye looks forward. You feel like you are trying to force your right eye to look one way while your other eye tries to look normally. That does not feel natural. It feels uncomfortable, distracting, and annoying.

I would not feel safe using these while driving. When one eye focuses on the lens and the other eye focuses on the road, it creates a strange visual conflict. Driving requires clear, steady, natural vision. These glasses do not give that feeling. They make you feel distracted, off-balance, and uncomfortable. To me, that feels like an accident waiting to happen.

The display also disappointed me. For a product that sounds advanced, the actual display feels outdated. Everything looks like green dots and green words. There is no real color, no clean modern display, and no impressive visual experience. It feels like old technology from the 1980s instead of something modern and polished.

By now, I would expect a product like this to have a better display, better colors, better alignment, and a much easier setup process. Instead, you get a tiny lens that moves too easily, a frustrating adjustment system, eye strain, headaches, and a display that looks outdated.

The concept may sound great, but the product does not work well in real life. A product should make life easier, not make you fight with it for hours. These glasses create more problems than they solve.

I do not recommend them. Save your money. The adjustment is terrible, the lens moves too easily, the one-eye setup feels uncomfortable, the display looks outdated, and the whole experience is frustrating from beginning to end.

Not even one star.
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Scam.

App doesn’t work at all. Glasses arrived in fancy packaging but not with my prescription. There’s no way to figure this out without the app. I tried the apple and android versions. Neither work. Save your money.

Company is run by ChatGPT

Customer service will write you long diatribes powered by ChatGPT. I spent 10 months trying to get my ring replaced. Not only would they not comp the replacement when their tool had me order the wrong size ring, they also never shipped it for months. Software as other people describe is unsophisticated and buggy and the entire device is janky and clunky. Without the ring the touchpad on the arm is not responsive. Overall I think the company went all in vibe marketing and rank a great Kickstarter campaign only to under-deliver.
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Can’t sign in

Well I hate to say my first experience is I can’t use my glasses because the app keeps saying failure to fetch data when I try to sign up. Hopefully I can use my glasses soon.

Awful Experience

Purchased Halliday glasses. I was super excited about them then I tried to log into the app and it wouldn't work. I can't even pair my glasses. I don't even know how they work without the app. Everything points to the app, but if the app does not work, the glasses are useless. Waste!!! #MyHalliday

Won’t pair to app

My glasses won’t par to app and on my Bluetooth it says it it paired

So disappointed

I have been in contact with “Frank” from the company and have sent over 30 emails to try and resolve the numerous issues I have with the glasses.
1. The AI APPS do not work.
2. The translation app doesn’t work.
3. The ring has pairing issues.
4. The app longer allows me to log in
at all.

I was hoping to get these issues resolved before now but as of yet nothing has happened and for the price point they are asking, I believe this product should be more responsive, reliable, and revolutionary. Maybe this post will inspire a meaningful conversation and help get a pliable resolution.

We the consumers deserve to have a positive experience and must be able to express our thoughts on a product built on the image of high quality and performance.

Accountability is paramount and we need to be reassured that our hard earned money is not wasted on gimmicks.
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Stay away

Proprietary AI is the worst I have seen. The ring is bulky, made of plastic, looks cheap and ugly. Ah yes and it also doesn’t work properly.
I really wanted to love these glasses, but right now they have found their place in a drawer. Waste of money.

Pretty good

App is helpful for initial pairing and setup, with useful YouTube tutorials, especially for finding the green circle. Firmware update took 5-8 mins, but now it’s stuck at 0%, stating 'keep glasses connected.' I'll leave it overnight. Hardware-wise, Halliday got my lenses’ RX right (-2.25 & -2.50), enabling all-day wear without contacts and using +1.25-.50 readers. I expect my ring learning curve to be short which paired successfully to the glasses via app. navigating menu options w/in the green circle using the ring will just take practice—light touches/swiping seems to work best so far.

The update above remains at 0%, so this is my only setup issue so far. I'll email support, but being in the US, I may not get a same-day reply from Singapore.

Once updated, I noticed the green LCD isn’t visible to others, but I might be wrong when I start using it regularly. Will update this review if needed.
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Proprietary AI is Useless

Please allow the glasses to work with ChatGPT and other AI products. The proprietary AI is garbage and so behind the AI evolution it makes these glasses a thing of the past. these glasses have so much more potential. Not worth the price tag.

Halfway there

This is actually a positive review, I just feel as though improvements can be made. I would like to be able to clear my call records when I want, or better yet, select which call record I would like deleted. I would also love to see the reactive A.I have a “poke” feature like the proactive version has. Sometimes it waits long after I finish speaking, and a poke feature would be nice to let it know when I’m finished speaking into it. Having driving directions on the screen would also be very beneficial. The glasses could present green arrows with the distance beside it. And lastly, having another language be translated into English is handy, but I would also like to flip on a dime and translate my response in English into Spanish. That way I can read it back to the person. I see great potential in these glasses, and these features would certainly help me.
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Unstable embarrassing product

Advertised features rarely work. User experience is the worst.

Incredible advancement in the field

They feel organic not awkward the app is basic but functional. Can’t wait to see what they’re capable of over time

UPDATE: their proprietary Ai is incapable of answering basic questions. With the reactive Ai feature it’s completely useless—every other smart glasses maker uses a chat GPT client and it functions great. What’s the point if half the reason you bought them doesn’t work
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Incredible advancement in the field

They feel organic not awkward the app is basic but functional. Can’t wait to see what they’re capable of over time