Halodoc: Doctor & Medicine appears to be a legitimate app. The AppsHunter Legitimacy Score for Halodoc is 93 out of 100 points across 7 verification signals from App Store and developer data.

Halodoc User Reviews

Name: Halodoc: Doctor & Medicine
Rating: 4.9 (1376 reviews)

Halodoc: Doctor & Medicine

Media Dokter Investama, PT

💪 Health & Fitness

🏥 Medical

Customer Experience

Positive experience65.4% of reviews

Neutral9.6% of reviews

Negative experience25.0% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Summarized from real user reviews of Halodoc. Based on 1.4K reviews and a 4.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

👍Helpful and friendly doctors
🚀Efficient and responsive service
💡Convenient medicine delivery
👍Clear and comprehensive explanations

Negative things

🐛App crashes and bugs
⚠️Slow response from customer service
🔒Payment and login issues
⚠️Incompatibility with older devices

Is Halodoc Safe?

Halodoc: Doctor & Medicine appears safe based on user ratings. AppsHunter Safety Score for Halodoc is 98/100.

This assessment is based on 1,376 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience

1.2% of ratings suggest some concerns

1.1% of ratings point to a risky experience

~ Based on 1,376 App Store ratings for Halodoc.

Is Halodoc Legit?

Halodoc: Doctor & Medicine appears to be a legitimate app. AppsHunter Legitimacy Score for Halodoc is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Konsul

Dokter nya baik sekali sangat membantu

Naynad ndndnd

3 months ago

Response from developer

Halo Naynad ndndnd, kami senang kamu punya pengalaman seru bersama Halodoc! Sebagai apresiasi kami, nikmati kupon TERIMAKASIH untuk transaksi selanjutnya di semua layanan Halodoc! 🎉 Punya saran atau ide lainnya? DM ke @HalodocID (X) atau @Halodoc (Instagram), atau email ke help@halodoc.com. Terima kasih dan sehat selalu!

Konsultasi mata

Dijelaskan secara gamblang

Shalwaluna

4 months ago

Response from developer

Halo Shalwaluna, kami senang kamu punya pengalaman seru bersama Halodoc! Sebagai apresiasi kami, nikmati kupon TERIMAKASIH untuk transaksi selanjutnya di semua layanan Halodoc! 🎉 Punya saran atau ide lainnya? DM ke @HalodocID (X) atau @Halodoc (Instagram), atau email ke help@halodoc.com. Terima kasih dan sehat selalu!

Perfect

Very quick to respond & then help you and to deliver 10 out of 10

girlypurple

5 months ago

Response from developer

Halo girlypurple, kami senang kamu punya pengalaman seru bersama Halodoc! Sebagai apresiasi kami, nikmati kupon TERIMAKASIH untuk transaksi selanjutnya di semua layanan Halodoc! 🎉 Punya saran atau ide lainnya? DM ke @HalodocID (X) atau @Halodoc (Instagram), atau email ke help@halodoc.com. Terima kasih dan sehat selalu!

Good job

Sy menilai konsultasi dgn dr Novita Tanasal sangat menolong ketika berkonsultasi atas masalah diare suami saya disusul obat2 an yg di resepkan. Terima kasih dok🙏🏼🙏🏼🙏🏻

ThreesM

7 months ago

Response from developer

Halo ThreesM, kami senang kamu punya pengalaman seru bersama Halodoc! Sebagai apresiasi kami, nikmati kupon TERIMAKASIH untuk transaksi selanjutnya di semua layanan Halodoc! 🎉 Punya saran atau ide lainnya? DM ke @HalodocID (X) atau @Halodoc (Instagram), atau email ke help@halodoc.com. Terima kasih dan sehat selalu!

Almost working

The maps and address feature does not work well at all. You must put an address near by and tell the driver where to go. Good luck contacting the driver though.

bitbrains

a year ago

Response from developer

Halo bitbrains, mohon maaf atas keluhan yang dialami. Kami akan membantumu. Mohon sampaikan detail kendalamu via DM ke @HalodocID (X) atau @Halodoc (Instagram), atau email ke help@halodoc.com, sertakan nomor HP akun Halodoc dan/atau nomor pesanan. Terima kasih.

Konsul halodoc

Alhamdulillah, trima kasih sdh sangat terbantu dg halodoc, respon dg cepat. Dan dokternya sangat ramah.. sukses selalu halodoc

Winiyanti

a year ago

Very arrogant doctor

Had a very bad experience with a doctor on Halodoc. I simply asked why the pharmacy gave the wrong amount of medication, and the doctor snapped, 'Who’s the doctor here, me or the pharmacist?' When I asked why the prescription didn’t match the initial recommendation, the doctor got angry and told me to just consult another doctor. In the end, I was charged for the consultation—even though it should’ve been covered by insurance—because they claimed the chat was unrelated to the illness. I also reached out to customer service (Heidy), but she was no help at all. Really disappointing and arrogant doctor attitude overall.

Patient who has been sick

a year ago

Response from developer

Hai! Mohon maaf atas ketidaknyamanannya. Untuk dapat kami bantu lebih lanjut terkait kendala yang kamu alami, silakan hubungi CS kami melalui nomor tlp +6221-5095-9900 atau email help@halodoc.com. Terima kasih sudah menggunakan Halodoc.

Payment especially using credit card

Takes a long time to process. This needs to be fixed

Si Joni

a year ago

Response from developer

Hai Si Joni! Mohon maaf atas ketidaknyamanannya. Untuk dapat kami bantu lebih lanjut terkait kendala yang kamu alami, silakan hubungi CS kami melalui nomor tlp +6221-5095-9900 atau email help@halodoc.com. Terima kasih sudah menggunakan Halodoc.

Precise advice

Excellent

WibawaPhD

a year ago

Response from developer

Hai WibawaPhD! Terima kasih sudah menggunakan Halodoc. Jangan lupa untuk jaga kesehatanmu dengan Halodoc. Semoga kamu sehat selalu!

Dokter nya ramah dan details

Terimakasi dokter

Goughie060

2 years ago

Response from developer

Hai Goughie060! Terima kasih sudah menggunakan Halodoc. Jangan lupa untuk jaga kesehatanmu dengan Halodoc. Semoga kamu sehat selalu!

In Bali - great app

We're in Bali for the first time.
Used the app to order medicine online to be delivered to our hotel. Needed antibiotics, once added to cart, connected to a dr quickly thru app, messaging with dr and script granted. Paid and delivered within an hour. Tracking for the whole order so you can keep tabs.
So easy. So good

THEMOZ15

2 years ago

Response from developer

Hai THEMOZ15! Terima kasih sudah menggunakan Halodoc. Jangan lupa untuk jaga kesehatanmu dengan Halodoc. Semoga kamu sehat selalu!

Useless App

What a terrible and clunky application. Whoever developed this needs to quit and find a new vocation.

AkiSalami

2 years ago

Response from developer

Hai AkiSalami! Mohon maaf atas ketidaknyamanannya. Untuk dapat kami bantu lebih lanjut terkait kendala yang kamu alami, silakan hubungi CS kami melalui nomor tlp +6221-5095-9900 atau email help@halodoc.com. Terima kasih sudah menggunakan Halodoc.

인니에서는 걍 아프지말아라

인도네시아 의사들은 진짜 돈만축내는사람밖에없다
여기서살면서 아픈게 잘못이 되는 세상임
그냥 버텨 ㅋㅋ

제발쓰지마~~~

2 years ago

Response from developer

Hai 제발쓰지마~~~! Mohon maaf atas ketidaknyamanannya. Untuk dapat kami bantu lebih lanjut terkait kendala yang kamu alami, silakan hubungi CS kami melalui nomor tlp +6221-5095-9900 atau email help@halodoc.com. Terima kasih sudah menggunakan Halodoc.

Semmiyak Doctor

I would highly recommend absolutely fantastic to be able to connect with a Dr so fast and arrange the medication to be delivered to your hotel if you forgot your medication from home.

Mishmm99