Halodoc User Reviews

Customer Experience

Positive experience65.4% of reviews
Neutral9.6% of reviews
Negative experience25.0% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Is Halodoc Safe?

Halodoc: Doctor & Medicine appears safe based on user ratings. AppsHunter Safety Score for Halodoc is 98/100.

This assessment is based on 1,372 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 1,372 App Store ratings for Halodoc.

Is Halodoc Legit?

Halodoc: Doctor & Medicine appears to be a legitimate app. AppsHunter Legitimacy Score for Halodoc is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Konsul

Dokter nya baik sekali sangat membantu

Konsultasi mata

Dijelaskan secara gamblang

Perfect

Very quick to respond & then help you and to deliver 10 out of 10

Good job

Sy menilai konsultasi dgn dr Novita Tanasal sangat menolong ketika berkonsultasi atas masalah diare suami saya disusul obat2 an yg di resepkan. Terima kasih dok๐Ÿ™๐Ÿผ๐Ÿ™๐Ÿผ๐Ÿ™๐Ÿป

Almost working

The maps and address feature does not work well at all. You must put an address near by and tell the driver where to go. Good luck contacting the driver though.

Konsul halodoc

Alhamdulillah, trima kasih sdh sangat terbantu dg halodoc, respon dg cepat. Dan dokternya sangat ramah.. sukses selalu halodoc

Very arrogant doctor

Had a very bad experience with a doctor on Halodoc. I simply asked why the pharmacy gave the wrong amount of medication, and the doctor snapped, 'Whoโ€™s the doctor here, me or the pharmacist?' When I asked why the prescription didnโ€™t match the initial recommendation, the doctor got angry and told me to just consult another doctor. In the end, I was charged for the consultationโ€”even though it shouldโ€™ve been covered by insuranceโ€”because they claimed the chat was unrelated to the illness. I also reached out to customer service (Heidy), but she was no help at all. Really disappointing and arrogant doctor attitude overall.
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Response from developer

Hai! Mohon maaf atas ketidaknyamanannya. Untuk dapat kami bantu lebih lanjut terkait kendala yang kamu alami, silakan hubungi CS kami melalui nomor tlp +6221-5095-9900 atau email help@halodoc.com. Terima kasih sudah menggunakan Halodoc.

Payment especially using credit card

Takes a long time to process. This needs to be fixed

Precise advice

Excellent

Dokter nya ramah dan details

Terimakasi dokter

In Bali - great app

We're in Bali for the first time.
Used the app to order medicine online to be delivered to our hotel. Needed antibiotics, once added to cart, connected to a dr quickly thru app, messaging with dr and script granted. Paid and delivered within an hour. Tracking for the whole order so you can keep tabs.
So easy. So good
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Useless App

What a terrible and clunky application. Whoever developed this needs to quit and find a new vocation.

์ธ๋‹ˆ์—์„œ๋Š” ๊ฑ ์•„ํ”„์ง€๋ง์•„๋ผ

์ธ๋„๋„ค์‹œ์•„ ์˜์‚ฌ๋“ค์€ ์ง„์งœ ๋ˆ๋งŒ์ถ•๋‚ด๋Š”์‚ฌ๋žŒ๋ฐ–์—์—†๋‹ค
์—ฌ๊ธฐ์„œ์‚ด๋ฉด์„œ ์•„ํ”ˆ๊ฒŒ ์ž˜๋ชป์ด ๋˜๋Š” ์„ธ์ƒ์ž„
๊ทธ๋ƒฅ ๋ฒ„ํ…จ ใ…‹ใ…‹

Response from developer

Hai ์ œ๋ฐœ์“ฐ์ง€๋งˆ~~~! Mohon maaf atas ketidaknyamanannya. Untuk dapat kami bantu lebih lanjut terkait kendala yang kamu alami, silakan hubungi CS kami melalui nomor tlp +6221-5095-9900 atau email help@halodoc.com. Terima kasih sudah menggunakan Halodoc.

Semmiyak Doctor

I would highly recommend absolutely fantastic to be able to connect with a Dr so fast and arrange the medication to be delivered to your hotel if you forgot your medication from home.

Straightforward, very good!

Doctors very helpful and communicative.

Love the app

Efficient and effective

Thank you

Very helpful and clear . Spoke good English

Thanks doc

Dokter Prince sangat helpful dan memberikan analisa secara konprehensive atas keluhan yang terjadi

Dr Vania Angela

Dokternya sangat baik, dan pelayanan sangat bagus serta sangat care

1st

excellent