One of The Best Captioning Apps
I really enjoy usingthis app, it gives me the ability to see a transcript of the conversations as it is being spoken. I discovered this app two years ago and decided to try it out. I use this app daily and it worked fine and the captions are fairly accurate.
While using the app, I had two issues. First off is with the dial pad. Wen I want to enter a number, the keypad is not fully visible with Voiceover (screen reader software). So, had to turn it off in order to make it wirk, which was frustrating and is still happening to this day. Finally, when making and receive calls, the audio sounded very choppy and was cutting out no matter if I used speakerphone or a headset.
After noticing the issue, I contacted customer service via email to resolve the situation. Although I never received a response to my email, the calling issue was fixed in a later update. I am now using the app again, and it is working great.
While using the app, I had two issues. First off is with the dial pad. Wen I want to enter a number, the keypad is not fully visible with Voiceover (screen reader software). So, had to turn it off in order to make it wirk, which was frustrating and is still happening to this day. Finally, when making and receive calls, the audio sounded very choppy and was cutting out no matter if I used speakerphone or a headset.
After noticing the issue, I contacted customer service via email to resolve the situation. Although I never received a response to my email, the calling issue was fixed in a later update. I am now using the app again, and it is working great.
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Unable to use app after using it for over a year…
The app is not loading my profile. It will not even open past the point where it has a loading symbol and saying loading profile… and then it won’t load. Help! Is there a bug??
Sticks on loading profile
Have to delete and reinstall every time to use. After first use it stays on loading profile.
Cuts off often
Whether speaking locally w family or long distance it cuts off. Have to redial-many times.
I can’t live without captions so I must use this product. It adds to my hesitation in calling and using regularly. If I can’t reach someone by text, I use this but wish it was better.
I can’t live without captions so I must use this product. It adds to my hesitation in calling and using regularly. If I can’t reach someone by text, I use this but wish it was better.
Updates iOS
I’m getting text messages how important it is to update I click that says click here to update connections to software there’s nothing in the settings I get thebenefit ofu updating the app & sales talk. I never updated so which one am iMissing?
The app gets stuck on a loading profile screen
This used to be a great app but now it gets stuck when logging in on Loading profile. I have uninstalled and reinstalled it. Tried turning off my iPad. Nothing helps
Broken App
Open app and says “Loading Profile” that never changes.
Audio Issues During Calls
I really enjoyed this app until recently, it gave me the ability to see a transcript of the conversations as it is being spoken. I discovered this app a year ago and decided to try it out. I used this app daily and it worked fine and the captions were fairly accurate.
I have two main issues with the app. First off is with the dial pad. Wen I want to enter a number, the keypad is not fully visible with Voiceover (screen reader software). So, have to turn it off in order to make it wirk, which is frustrating and is still happening. Finally, when making and receive call, the audio sounds very choppy and is cutting out no matter if I’m using speakerphone or a headset.
After noticing the issue, I contacted customer service via email to resolve the situation. It has been two weeks now and I have not receibed a response or a resolution to the problem. Therefore, I have to use a different captioning app.
I have two main issues with the app. First off is with the dial pad. Wen I want to enter a number, the keypad is not fully visible with Voiceover (screen reader software). So, have to turn it off in order to make it wirk, which is frustrating and is still happening. Finally, when making and receive call, the audio sounds very choppy and is cutting out no matter if I’m using speakerphone or a headset.
After noticing the issue, I contacted customer service via email to resolve the situation. It has been two weeks now and I have not receibed a response or a resolution to the problem. Therefore, I have to use a different captioning app.
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Screwed up big time
I called a congressman. No captions. Then it cut out right when he was speaking he tried to call me. I tried but app is blacked says called ending. I’m not happy. I can’t even call on regular call by disabling this. 20 minutes. Do u think he has all day??
Great Captioning App
I really enjoy this app,,it gives me the ability to see a transcript of the conversations as it is being spoken. I discovered this app a month ago and decided to try it out. I use this app daily and it is working fine and the captions are accurate. The only issue I encountered is with the dial pad. Wen I want to enter a number, the keypad is not fully visible with Voiceover (screen reader software). So, have to turn it off in order to make it wirk, which is frustrating. If this issue can be address, it would be greatly appreciated. Otherwise, awesome app and I highly recommend it.
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Works but…!!
I have two huge main issues. One, if I put it on speaker it keeps switching back to phone and there are times I don’t even know it happens cause there is a pause in the conversation. Two, it does not work with connection to Bluetooth in my car speakers. It will work for maybe 2 mins and then it will just freeze. I can’t hear them and they can’t hear me. So I have to force close it and start over and turn off the Bluetooth.
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Amazing
I love this app so much! The captions r 99.9% accurate! There’s one feature that I would like added, if this app can work offline.
Long awaited Godsend
I have just downloaded the app and tried it out - it works as well, perhaps better than, my landline captel unit.
I haven’t used it outside the range of my wifi yet, but if the service holds up, it’s a new level of freedom for me. Thank you, good people @ Hamilton.
I haven’t used it outside the range of my wifi yet, but if the service holds up, it’s a new level of freedom for me. Thank you, good people @ Hamilton.
