Something is wrong
App refreshes and signed me out repeatedly. After days of the app being down I am tryin to make a pick up order for groceries and the app isn’t working properly and making the shopping experience a hassle and complicating the use of coupons for people who can’t physically shop in store. Will have to give up trying to force exit the app and refreshing it and just order pick up thru ShopRites app.
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Better after overhaul
So much more useful after the major overhaul; one improvement I would offer: give customers that use grocery pick-up an option to alert staff that we have arrived at the store. Similar to other big-box store apps.
Down all the time
Junk
Love the App
So helpful to have all coupon’s available, makes the shopping trip so much easier
Wish
Wish it was quicker to sign in to the app; why need to verify user ?
App
Always down!
App is overall good
I like the app and the features. It’s easy to navigate, find coupons, and I like the past purchases feature. For quite some time the time slot listing has been missing from the pickup portion of the app. It shows a “-“ next to the selection button, and I don’t know what time slot I’ve actually selected until I receive the confirmation email. I chatted with support previously and they said to uninstall and reinstall, unfortunately they didn’t work and the latest update didn’t fix the issue either.
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Weekly flyer
Should be able to add items to cart when click on it in the next weeks flyer. The sale amount doesn’t have to be listed. I also should not be required to add nicknames for app feedback
Barely Functioning and Poor In-Store Shopping
As I write this, the app is in the state it often is: down. Even when it’s “working” it’s frequently glitchy and crashes often.
The actual order experience is not better. They don’t let you disapprove substitutions within 3 hours of the delivery time, but notification of said substitutions is often within a half hour of delivery. The substitutions are often poor but there’s nothing to do about them.
The actual order experience is not better. They don’t let you disapprove substitutions within 3 hours of the delivery time, but notification of said substitutions is often within a half hour of delivery. The substitutions are often poor but there’s nothing to do about them.
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Online coupon
App doesn’t have coupons
Not great
App is glitchy and has been down for multiple weeks, I was issued a coupon that can’t be used because the app isn’t working. The coupon was also not very good given the amount of time the app has not been working.
Shopping
We enjoy shopping in the Walden store. It is always well stocked and the employees are friendly and helpf.
App
This app never works right
What update?
Hannaford's app was down all weekend to make updates. The app returned with the same issues it had before. It remains hard to navigate when you're trying to find your order and make substitutions, even though they send you text messages to tell you to do so. Extremely frustrating. No way of knowing what was out of stock or what you can expect when you go for pick up!
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App not working
App not working, can not get any coupons. Been over a week now, very disappointed
Simple fix?
I open the app occasionally to see if it’s been fixed, but until landscape mode is available for the iPad I obviously won’t be using it.
App malfunction
App isn’t working, would not recommend
No good
It sucks
eh
always having problems with the app
Website
I got an email that the application is working but it is not
