Hannaford User Reviews

Customer Experience

Positive experience21.2% of reviews
Neutral13.9% of reviews
Negative experience64.9% of reviews

~ Based on 793 written reviews from the US App Store.

What users say

Is Hannaford Safe?

Hannaford appears safe based on user ratings. AppsHunter Safety Score for Hannaford is 86/100.

This assessment is based on 21,006 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.1% of ratings point to a safe experience
4.5% of ratings suggest some concerns
12.4% of ratings point to a risky experience

~ Based on 21,006 App Store ratings for Hannaford.

Is Hannaford Legit?

Hannaford appears to be a legitimate app. AppsHunter Legitimacy Score for Hannaford is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Technical difficulties

This app always has something wrong, now it’s technical difficulties, retry later.
In store it never syncs
The worst

Errors

App is slow and full of errors

New app

Difficult to navigate. Flyer advertises and does not allow online purchase and for in store only

Cant make an account

No matter what i try, do, or chuck at this app or online page i cant create and log into an account!!! This company has ruined itself and has made an absolutely trash app

App review

App works OK when it wants to in store app freezes and crashes difficult to use if you need help finding things in the store.

Love my Hannaford

I love shopping at the Brunswick Hannaford. The store is very clean and there are enough employees working if I have any questions. The quality of their produce and meats is always excellent and they always are well stocked. The employees are always friendly and I appreciate that they thank me for shopping there.
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Buggiest App ever

Every time there’s an app update, I have to sign back in to it on my iPhone. I’m back into my account, and it shows zero rewards points collected. I like being able to clip coupons and have them saved to my rewards account so they are auto applied when I make an appropriate purchase. But why isn’t there simply a “coupon” tab?! To get to coupons you have to go into the rewards tab, and then there is an option for “clipped coupons”, then you have to mess around to get to all coupons. Ridiculous. Make a coupon tab that is only coupons!! And where did all of my rewards points go after this latest update - ugh. Nothing got better after this update. It got worse.
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Great store for shopping and saving!

It’s a 15-20 minute trip to shop but well worth it each time I do! The product selection is awesome and the staff is extremely helpful in North Brookfield MA. Thanks Hannaford just wish you were in my town too!

Terrible

Always seems to crash terribly when I have any good coupons that are expiring shortly

Cleanliness

Very clean store to sharpen. They also have great products.

Bring back the old weekly ad view

Grid view is slow and does not show savings on top page; print view is clunky and does not allow swiping to right side of flyer. Terrible “update”.

Worst App

Your app is a complete waste just like your experience outdated dirty stores. App never works.

Needs more work

Ever since you were hacked, the app does not work well at all. I can load from the web, but not from the app. Update: the app won’t rotate from portrait view to landscape.

App update stinks

It used to send an email with items in your order but now it links to tiny pics you can’t see without a magnifying glass. I guess that they think children are shopping. When you try to click on the link that shows your order nothing happens. Totally unacceptable!

App not working for a month

Every time I go to app it says there’s a problem and try later

Glitchy and confusing

Used it for the first time and it kept trying to kick me out and prove I’m not a bot for “suspicious behavior” and I almost stopped then.

I think my blueberries were missing from my delivery, but when I try to confirm I actually ordered them, I can’t see what I actually ordered because it says I have no past purchases, even when it shows the savings I got from the purchase and I’m definitely logged in.

Would have been good otherwise but I’ll just drag my toddler to Market Basket.
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Flyers

Never able to view flayed on app. App completely a waste of time.

Produce Could Be Better

I’m in the store at least four times a week. Fresh produce, particularly the open wall of refrigerators with cucumbers, peppers, cauliflower, brussel sprouts, broccoli and asparagus, often aren’t very fresh. The asparagus that is supposed to be standing in the water trays is often laying down and/or not in the water trays. Some of this is on the store’s produce team and much more on supply chain choices. I give Market Basket produce a 10/10 rating while Hannies gets no more than a 7/10. Now that local farm stands are open, I’ll be getting my summer/fall produce from them. Meanwhile just about everything else I get comes from my Hannies : ))
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Lauren

Wonderful serviceYour staff are very kind, courteous, competent.Thank you for providing this service to our community.

❤️ Hannaford’s

Great store & employees