Love it
I love the app, really appreciate that my past purchases can be quickly found and added. The functionality is great. One improvement I would love to see when looking at a product specifically/individually is also being able to see other flavors of the same product. Would also love the ability to request a new product if I can’t find what I’m looking for (not sure how the new product procurement process works but I’d like to suggest products because I’d prefer to shop at just one store). Overall, the app is great!
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Invoices and returns are terrible
Billing is confusing, returns/refunds are difficult to access on app or website.
Hannaford App Review
Pros:
- you get custom coupons tailored to your shopping
- easy to turn on Hannaford rewards
- relatively easy to navigate User Interface
Cons:
- you have to change stores to the one you’re currently shopping at if you want accurate prices; discrepancy b/t online and in-person prices
- coupon list doesn’t always update nor are the coupons always applied correctly
- custom coupons do not always compete with other stores selling the same product
- you get custom coupons tailored to your shopping
- easy to turn on Hannaford rewards
- relatively easy to navigate User Interface
Cons:
- you have to change stores to the one you’re currently shopping at if you want accurate prices; discrepancy b/t online and in-person prices
- coupon list doesn’t always update nor are the coupons always applied correctly
- custom coupons do not always compete with other stores selling the same product
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User unfriendly
I personally find the app extraordinarily frustrating to use. I’ll get a confirmation of my to go order saying I can make updates, but I cannot make updates. It seems to work sometimes, but not others. It did not work at all when I tried the delivery option, and I could not add to my order after only a few minutes.
The phone number for my store is not listed under the address, I have to hit “store locations” to find it.
I can also no longer indicate where in my vehicle I’d like the bags to go.
I hope it improves!!
The phone number for my store is not listed under the address, I have to hit “store locations” to find it.
I can also no longer indicate where in my vehicle I’d like the bags to go.
I hope it improves!!
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App Review
My biggest pet peeve is that you can’t choose your own replacement item. Your choices stink (sorry).
