CHECK YOUR CREDIT CARDS. Even if you get a receipt, it may not match.
So I received a coupon last month for $5 off my to go order. Didn’t want to place a big order as I’m medically out of work right now so I just ordered one thing for my mom to pick up. I always balance my credit card receipts so I told her to get a receipt. They gave her hassle about it and said “it goes to your email” (which it didn’t) but managed to get one anyways. I balanced my credit cards this past week and noticed the coupon never went through DESPITE it being on the receipt they handed me. (i.e. I was charged $5 more for my order than I shouldve been.) When I called the store, they gave me their care center. When I called the care center, they gave me attitude because the order was three weeks ago and they can’t “verify if there was a coupon or not”. Listen. First off, these places should not be giving a customer attitude when they’re not the ones getting screwed over. Secondly, I don’t know anyone that balances their credit cards every week, nonetheless 2 weeks. Once a month (or 3 weeks in this case) seems pretty regular to me.
If you use this app, ALWAYS ask for a receipt and ALWAYS make sure it not only matches your order but matches your credit card statement. I’m sure I’m probably not the only one this happened to so don’t let them overcharge you too.
If you use this app, ALWAYS ask for a receipt and ALWAYS make sure it not only matches your order but matches your credit card statement. I’m sure I’m probably not the only one this happened to so don’t let them overcharge you too.
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Hannaford App is worth the effort.
We have been consistently using the app and coupons. Last year we saved over $400. And that was buying items I would buy.
Tara brunetti
Tara texted
Quick peak
I like the newer feature that shows past purchases. Love the just for you coupons. I’ve redeemed so many things either free or close to free. Items that I wouldn’t otherwise have tried.
Major malfunction and no support
Can’t check out with pick up- it clears my cart every time I select a time and there is no way to contact support about it. It’s just a robot that can help with only 3 things. Terrible experience and really disappointing as a new mom trying to make her like a little easier.
