Dumb
It has logged me out of the app and I can’t get back in. There’s no reason why it kicked me out because it just said anybody that’s minor was released from your account. I’m not a minor I’m 51 years old so I should’ve never been logged out and now the fact that I can’t get in is pissing me off because now I don’t know if my medication’s are done I don’t wanna waste a trip going there They should never have been done and the fact that you can’t get in is ridiculous. It doesn’t even deserve one star it deserves a -20.
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Nominal
It’s only good to request a script to be filled. Can’t set to be texted when script has been filled. Can’t request a subscription renewal . A pharmacy app should be robust enough so one doesn’t have to call the pharmacy. I have to call the pharmacy for everything except a refill request. Only using because prices are better than CVS. The pharmacy staff is excellent too.
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Long-standing missing features
This app needs to “add” features that should have been in there already. Mine has 3 instances of the same patient (because of a clunky interface) and no way to delete/archive/hide them. The same goes for old Rx’s that haven’t been filled in years. It makes the app (and Hannaford in general) look sloppy and indifferent, as this has been long commented on by users.
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Hannaford Pharmacy
Always excellent
Good but missing features
Why can’t I see when my prescription was going to be ready? I submitted his prescription refill and it provided a date and time however, a few days later, I forgot what the date and time was and there seems to be no way in this app to be able to check the date and time the prescription would be ready.
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