This app connects you with a live health guide to simplify your healthcare experience. Get help finding quality doctors, scheduling appointments, understanding pricing, and resolving billing issues. Access your insurance card and understand your benefits.
What We Love
- 👍 Excellent onboarding experience
- 👍 Human-oriented design
- 👍 Timely and helpful support
- 👍 Real people helping
- 👍 Health guides are incredible
- 👍 Easy to use app
- 👍 Modern and sleek design
- 👍 Convenient for healthcare assistance
- 👍 Billing department advocates
- 👍 Finds in-network providers
- 👍 Resolves insurance problems
- 👍 Confidential information handling
- 👍 Friendly and educated staff
- 👍 Simplifies healthcare navigation
- 👍 Saves time and reduces worry
- 👍 Helps understand bills
- 👍 Resolves billing issues
- 👍 Easy chat with live person
- 👍 Great benefit to have
- 👍 Fun and easy to use app
- 👍 Finds great doctors
- 👍 Easy access to health needs
- 👍 Straightforward and user-friendly
- 👍 High value for finding doctors
- 👍 Resourceful and helpful
- 👍 Great platform, intuitive
- 👍 White glove service
- 👍 Handles all logistics
Room to Improve
- 🐛 Integration with previous pharmacy not working
- 🐛 Awful and confusing app
- 🐛 Unusable app
- 🐛 Failed when needed
- 🐛 Stuck with nothing
- 🐛 Consistently errors out
- 🐛 Features don't work
- 🐛 Random error messages
- 🐛 Chat responses slower than calling
- 🐛 No push notifications for responses
- 🐛 Useless service
- 🐛 App issues with login
- 🐛 Cruel and dehumanizing AI
- 🐛 Does not support large font
- 🐛 Prescription coverage sucks
- 🐛 Price search is broken
- 🐛 App crashes without opening
- 🐛 Cannot login through other means
- 🐛 App does not open
- 🐛 Poor user experience
- 🐛 Denies coverage without regard
- 🐛 Cruel and inhumane company
- 🐛 Terrible app
- 🐛 Incompetence is astounding
- 🐛 App is so slow to load
- 🐛 Incompetent staff
- 🐛 App is useless
- 🐛 Illegally steers prescriptions
- 🐛 Poorly-built app
- 🐛 Forces app updates
- 🐛 'Call us' button hangs up
- 🐛 Minimal support hours
- 🐛 Nags for personal health data
- 🐛 Security-theater annoyances
- 🐛 Lost access to entire history
- 🐛 Terrible onboarding
- 🐛 Customers abandoned
- 🐛 Poorly designed app
- 🐛 Clunky layout
- 🐛 PA process rejects instantly
- 🐛 Prior authorization is a dam
- 🐛 Jump through hoops for PA
- 🐛 Clunky, dysfunctional app
- 🐛 Poorly thought out app
- 🐛 Cannot choose pharmacy not on list
- 🐛 Confusing app, poor layout
- 🐛 Does not show Explanation of Benefits
- 🐛 Does not show remaining deductible
- 🐛 Cannot sign up
- 🐛 Pharmacies cannot find ID
- 🐛 App pretends to be browser
- 🐛 Cannot get logged in
- 🐛 Verification code is wrong
- 🐛 Cannot find medication coverage definition
- 🐛 Pharmacy list not by state
- 🐛 Untrained billing advice staff
- 🐛 Uninformed and surface-level advice
- 🐛 Lack of confidence in expertise
- 🐛 Cannot log in
- 🐛 Account setup circle
- 🐛 App does not let you scroll
- 🐛 Screen doesn't show info
- 🐛 App not working since last update
- 🐛 App opens and immediately closes
- 🐛 Keyboard covers submit button
- 🐛 Not a good first impression
