Fix this glitch
Updated this app now it’s saying I’m under 18 which I’m not this glitch needs another update
Great Customer Service
My husband and I had all of our prescriptions transferred to Phipps Pharmacy from Walgreens. We have been extremely happy with the customer service we have received.
New AI slop UI is broken
Please revert the “intuitive” ai slop interface. Half the app is broken which is impressive for iphone considering that there’s not that many devices to test on. To name a couple: The pharmacist messaging chat interface is half covered by floating empty space and the messaging box covers the side bar. You are a pharmacy app you do not need high velocity. Please prioritize patient safety and experience over whatever AI directives you are doing.
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No longer works
App was okay- sometimes buggy, but functional. The latest update left me unable to log in because apparently I am under 18 and need to get my parent to log in for me. I am the parent with linked accounts for two minors. There is no way to connect to help on the app or access my prescriptions or my children’s. The app help page offers a “tour” of features. No actual customer service or even a bot to help. I suppose I will have to delete the app, and re enroll, but this update was idiotic. I would take function and customer service over looks all the time. Also, I live in a state where 13 yo is legally allowed to handle their own meds and parents have to have permission to access (idiotic, but it’s the law). Are you blocking them too?
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Refill options
Medications with no available refills should not be an option on the refill screen. If they don’t have refills they should be removed
