Just a bouncing pill.
New user. Can’t even get past the bouncing pill.
Now useless
Since the last update I can no longer see the status of my refills. Just says available
One Problem
I love the app because it gives me a direct link to my pharmacy as well as pharmacists’. I love how easy it is to refill prescriptions. My only issue is the pharmacy asks that you request refills a few days in advance in case they have to order any but whenever I set my pickup date; the pharmacy will automatically fill every prescription. I would rather be able to put in refill requests for a specific date to be filled and picked up. Some of my medications if filled too early will get me in trouble but if I don’t request them soon enough then I may have to go without because the pharmacy may not have any in stock. Correct this and hands down this will be the best healthcare app I have ever used! And what I mean is.. if my medication is due to be filled Friday; I should be able to pick a fill date of Friday and pickup date of Friday when I submit the refill requests early like the pharmacy asks. This keeps the patient protected as well as the pharmacy.
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Makes Prescription Communication Easy!
I don’t think getting refills or making medication requests is going to be easier than this!
Cant log in
Keeps telling me IM not 18 . This is so frustrating, never had a problem before
No refills unavailable
Meds drop off the list
Under 18 error
Adding my voice to the list of people running into the can’t log in because I am under 18. My son is, he has a prescription, I don’t. I can’t make an account. Whoever is running this app obviously did not test this or think it through. Also there is no way to contact support or get help. If you had a choice, go to a pharmacy that uses another system.
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WORST UPDATE EVER
Wish I could give negative stars, this has made an app I rely on nothing but a cluster and completely useless!
A little wonky at times
The app out of the blue will show that I have 40 or more messages pending, when there is one. It will also order prescription refills that I do not request, all on its own.
Excellent pharmacy and site
Always receive excellent service! Best pharmacy in town!
Great Update!
I opened the app the other day and way pleasantly surprised that there had been an update and it seems the app works much better now than it did before thank you
I’m 57
I have been using RX Local for my kids meds for a while now. Maybe a couple of years? Suddenly, now when I log in, it says I’m under 18. There is no path to get help with the app.
Norris Ferry Drug
Our family switched to Norris Ferry Drug a while back. We had been with Walgreens and our orders were constantly messed up every time. Our medications would always be out of stock and long wait times were always a problem, their hours were not reliable and their customer service was absolutely horrible. We love Norris Ferry. Everyone there is great. They are always positive, kind, caring and proactive.
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Can’t Login
Keyboard only shows For password Field. Can’t login at all. Both android and Apple devices
Very helpful app
This app allows me to see my medication and not have to carry a bottle or a prescription number or name when needing to be refilled. I can simply open the app. See when my refills are due. Select the ones I’m needing from the list, the date I need it and have an option of pick up and Delivery.
app works 50% of the time
really slow and poor functionality, especially after the recent update. now it won't even load my data so who knows what has happened to all that PHI lol!
So much for an “update”
I am not able to get anything to load in the app. I have had issue after issue but after the latest “update” it has been much worse.
Useless App
Why ruin a good thing? I use this app to get my son's medicine but now I can't use it because he is under 18. I tried to set up an account so I could add him but that's not working either. There seems to be no way to get this fix, what a joke! Don't download this app if you use it only for your kid's medicine.
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Password randomly changed
Every other time I try to login my account has a new password that I didn’t know
Account Unavailable Glitch
I’ve used this app for over a year for my minor child and today I got an error message “account can’t be used because the account holder is under 18” no way to access or or create a parent or guardian account, like the error suggests.
I tried reporting this on their website and calling to no avail.
So now I have to be in communication with the pharmacy via phone until this is hopefully fixed sooner rather than later.
Update - I was able to do a poor workaround by having them delete my minors’ RX local account , ask a Children’s Pharmacy to add me as a patient (where I would never fill a prescription) and then re-added my minors’ account under mine. While it isn’t logical, it worked.
I tried reporting this on their website and calling to no avail.
So now I have to be in communication with the pharmacy via phone until this is hopefully fixed sooner rather than later.
Update - I was able to do a poor workaround by having them delete my minors’ RX local account , ask a Children’s Pharmacy to add me as a patient (where I would never fill a prescription) and then re-added my minors’ account under mine. While it isn’t logical, it worked.
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