RxLocal User Reviews

Customer Experience

Positive experience27.3% of reviews
Neutral8.1% of reviews
Negative experience64.6% of reviews

~ Based on 971 written reviews from the US App Store.

What users say

Is RxLocal Safe?

RxLocal appears safe based on user ratings. AppsHunter Safety Score for RxLocal is 94/100.

This assessment is based on 65,131 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.2% of ratings point to a safe experience
2.2% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 65,131 App Store ratings for RxLocal.

Is RxLocal Legit?

RxLocal appears to be a legitimate app. AppsHunter Legitimacy Score for RxLocal is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Too limited

Options are too limited and app is confusing.

Rx local

Rays Pharmacy

Great pharmacy/pharmacist. Very polite, kind and friendly and helpful and absolutely the BEST!

RxLocal Review

This app is so very easy to navigate. I love it!

Easy to Use

Extremely easy to refill an Rx. Much faster than calling.

WILL NOT OPEN

WILL NOT OPEN SO I CAN SEE MY SCRIPS!!!!
PLEASE FIX THIS!!!!

Doctor’s Orders

The BEST PHARMACY

WON’T OPEN

This app has been nothing but problems since it last updated!! I can’t get it to stop flipping the stupid pill and say “loading” for the past 3 hours!!!! It needs fixed!!!! I wish I knew why my pharmacy used this app!!! If I wasn’t so loyal to hometown businesses, I’d switch pharmacies for this app issue alone!!!! It’s ridiculous!!!
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Poor customer service

I prefer using a local pharmacy when available, but I’m switching pharmacies because the customer service for this APP is so horrible. I’ve tried contacting them online, by email, and calling them. It won’t let me set up an account because they already have an account with my email address from 5-6 years ago. When I request a password reset the email never arrives and I’ve even checked my spam folder. They don’t answer or return emails. When I called I was told my only option was to request an unscheduled call back. As a busy professional who has calls silenced and doesn’t answer calls with an unknown number this isn’t an option that works. Terrible customer service behind this app. I’m moving to a pharmacy that has an app that actually works.
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Refill

The app is a little hard to use and it seems refills are more difficult at times,especially if the script needs to be renewed by the Physician.

Very old school professional

In the day of corporate pharmacies, it’s nice to be able to do business with local people who take good care of you and make sure your needs are met. Five stars is all they let me give you.

Very useful

This app makes it so much easier for me with working late and not having time to go up there awesome app

New App

Love the new app it’s very informative especially with videos explanations of the medications… The only thing I don’t like is there is no price list of you medicine. I still have to call and find out how much are my prescriptions… Other than I have enjoyed the app. Keep up the great work…

Needs improvement

The app is great when it works but I hate not having an option to delete messages completely between me and the pharmacy. When I get a message that my prescriptions are ready for pickup, I am notified of all previous messages too, even if they had been read already.

Yesterday it worked, today not

That is the story completely. Sometimes the pharmacy gets my app messages, others not. Would be lovely if it would work.

Not working for several days now

I am traveling and need to order refills so they will be ready by my return date. App will not function.

Better

Still logs me out too often. But, in terms of getting Rx refilled and communicating with my pharmacy, it’s been a very solid app.

Medicine

Filled quick and easy!

Pricing

The app does work well, but I wish it showed the pricing next to the refill info

Broken

Will not allow me to change pharmacy

Frustrated

The only issue i have is all of my meds have not been transferred to HMCS. This is creating so much frustration for me. I cannot re order them. Therefore, i have to go to the pharmacy to get them ordered.