Horrible
App rarely works. Had to use the actual site and that barely worked . Don’t even bother with it.
Can’t access
App won’t let me open it in order to log on. It’s worthless.
Camera scan doesn’t work
OTC items are limited on what you can buy, so using the camera scan is a must. But it does not work at all. So frustrated with the app and with HAP its self. It’s useless.
Ended Up Had To Use The Website
The app interface does not totally match to the website. Some functions on the website cannot be accessed in the app, for example: my card - the HAP Flex+ Rewards Card. Can’t activate it in the app and can’t access anything about this card. Had to go to the HAP website to access.
Overpriced
The rates are absolutely insane. So happy the USA has private health insurance because the rest of the world clearly struggles with universal healthcare.
