HAP (Health Alliance Plan)

HAP (Health Alliance Plan)

HAP member benefits mobile app

24 ratings
9 reviews
Free

Details

Released
September 10, 2024
Updated
November 3, 2026
HAP (Health Alliance Plan) screenshot #1 for iPhone
HAP (Health Alliance Plan) screenshot #2 for iPhone
HAP (Health Alliance Plan) screenshot #3 for iPhone
HAP (Health Alliance Plan) screenshot #4 for iPhone
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About

Access your health plan benefits securely. View digital ID cards, find doctors and hospitals, and review your plan details, copays, and claims. Get quick access to important health coverage information.

✓Digital ID cards for active plans
✓Find doctors, hospitals, and urgent care
✓View plan and benefit summaries
✓Check copay and coinsurance costs
✓Access claims and EOBs
✓Link to Express Scripts app download
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What's New in HAP (Health Alliance Plan)

264.010.2

November 3, 2026

We updated the app with the latest features, bug fixes, and performance improvements.

User reviews

App not working after update can’t access site with

But cool. Use to be able to search the app. No longer functioning

Can’t login

I enter my id and it shows invalid. Worst site ever

Horrible

App rarely works. Had to use the actual site and that barely worked . Don’t even bother with it.

Can’t access

App won’t let me open it in order to log on. It’s worthless.

Camera scan doesn’t work

OTC items are limited on what you can buy, so using the camera scan is a must. But it does not work at all. So frustrated with the app and with HAP its self. It’s useless.

Developer apps

FAQ

What can I do with the HAP app?

The HAP app allows you to view digital ID cards for all active plans, find doctors and hospitals, review your plan and benefit information including copays and coinsurance, and access your claims and explanations of benefits.

How do I log in to the HAP app?

To log in, you need to register a HAP account at hap.org/welcome, download the app, and then enter your member ID number and the password you created for your HAP account.

Can I view ID cards for my dependents in the HAP app?

Yes, if you are a subscriber with dependents, you can view the digital ID cards of those dependents through the app for all active plans.

Does the HAP app support dual coverage scenarios?

No, dual coverage scenarios are not supported by this application. Members with dual HAP policies will only see the last ID card they received.

Where can I find more detailed benefit information not available in the HAP app?

For additional benefit information not provided by the HAP member benefits app, members can visit the HAP Member Portal at hap.org/login.

Does the HAP app provide information about pharmacy and drugs?

The app provides an active link to where the Express Scripts app can be downloaded. It does not include an interface for logging into Express Scripts but directs you to the download location.

What is the user rating for the HAP app?

The HAP app has a user rating of 2.8 stars based on 21 ratings.

Is the HAP app available on Android devices?

The provided data indicates the app is supported on iPhone and iPad. It does not specify support for Android devices.